Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Mario Molina Tapia

Las Vegas,Nv

Summary

repair technician with excellent communication skills and technical ability self directed and motivated who requires little to no supervision, specializes in home appliance repair. Dependable Appliance Repair Technician with a self-directed and capable approach. Good mechanical and problem-solving skills with eagerness to learn new procedures. Looking for a challenging role with room for advancement.

Overview

19
19
years of professional experience

Work History

Senior Appliance Repair Technician

GE
02.2017 - Current
  • Educated customers on use, care and adjustments of appliances.
  • Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
  • Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
  • Received consistently positive feedback from customers for prompt response times and successful repairs.
  • Collaborated with team members to share knowledge and expertise, resulting in improved overall performance.
  • Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.

Appliance Repair Technician

Paradise Appliance
03.2016 - 02.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

appliance repair tech (domestic and imported brands)

A&R appliance repair
05.2013 - 01.2015
  • Tested home appliances to identify defects
  • Disassembled broken and defective equipment to facilitate repair
  • Assembled and installed wiring, electrical and electronic components
  • Used hand tools to replace defective equipment parts
  • Read manufacturer manuals, diagrams, and specifications prior to repairing equipment
  • Traveled more than 10 miles to job sites on a regular basis
  • Made and modified my own job route and prepared needed parts for each working day
  • Kept an organized log of used parts.

appliance repair tech (domestic and imported brands)

A.R.E. (Appliance Repair Experts)
04.2012 - 05.2013
  • Diagnosed and repaired appliances at customer homes
  • Took care of an average of nine service calls from Monday to Friday
  • Kept a minimum of call backs for repairs.

appliance repair tech (domestic and imported brands)

M&M appliance repair
01.2006 - 04.2012
  • Scheduled and performed appliance repair for home warranty companies
  • Worked with all brands
  • Handled customer service interaction, part orders, and scheduling
  • Received Electrolux repair seminars in 2010 and 2012
  • Received Whirlpool repair seminars in 2006, 2007, and 2009.

Education

SEARS cooking seminar isp -

chicago trainning center
Chicago, IL

HIGH SCHOOL CERTIFICATE AND ELECTRONIC DESIGN -

C.B.T.I.S. #128
Juarez, Mexico
01.1985

Skills

  • Expert in blueprint interpretation
  • Customer service oriented
  • Dexterous with hand tools
  • Strong attention to detail
  • Proficient in electrical repair troubleshooting
  • Mechanically inclined
  • Responsible and reliable
  • Fluent in Spanish
  • Refrigeration Systems including Lockring technique
  • Excellent problem solver
  • Quick learner
  • Non smoker
  • Motivated team player
  • Organized
  • Clean driving record

Accomplishments

responded to and resolved an average of eight field service requests per day

Languages

Spanish
Native or Bilingual

Timeline

Senior Appliance Repair Technician

GE
02.2017 - Current

Appliance Repair Technician

Paradise Appliance
03.2016 - 02.2017

appliance repair tech (domestic and imported brands)

A&R appliance repair
05.2013 - 01.2015

appliance repair tech (domestic and imported brands)

A.R.E. (Appliance Repair Experts)
04.2012 - 05.2013

appliance repair tech (domestic and imported brands)

M&M appliance repair
01.2006 - 04.2012

SEARS cooking seminar isp -

chicago trainning center

HIGH SCHOOL CERTIFICATE AND ELECTRONIC DESIGN -

C.B.T.I.S. #128
Mario Molina Tapia