Mario Molina Tapia
Las Vegas,Nv
Summary
repair technician with excellent communication skills and technical ability self directed and motivated who requires little to no supervision, specializes in home appliance repair. Dependable Appliance Repair Technician with a self-directed and capable approach. Good mechanical and problem-solving skills with eagerness to learn new procedures. Looking for a challenging role with room for advancement.
Overview
19
19
years of professional experience
Work History
Senior Appliance Repair Technician
GE
02.2017 - Current
- Educated customers on use, care and adjustments of appliances.
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
- Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
- Received consistently positive feedback from customers for prompt response times and successful repairs.
- Collaborated with team members to share knowledge and expertise, resulting in improved overall performance.
- Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
Appliance Repair Technician
Paradise Appliance
03.2016 - 02.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
appliance repair tech (domestic and imported brands)
A&R appliance repair
05.2013 - 01.2015
- Tested home appliances to identify defects
- Disassembled broken and defective equipment to facilitate repair
- Assembled and installed wiring, electrical and electronic components
- Used hand tools to replace defective equipment parts
- Read manufacturer manuals, diagrams, and specifications prior to repairing equipment
- Traveled more than 10 miles to job sites on a regular basis
- Made and modified my own job route and prepared needed parts for each working day
- Kept an organized log of used parts.
appliance repair tech (domestic and imported brands)
A.R.E. (Appliance Repair Experts)
04.2012 - 05.2013
- Diagnosed and repaired appliances at customer homes
- Took care of an average of nine service calls from Monday to Friday
- Kept a minimum of call backs for repairs.
appliance repair tech (domestic and imported brands)
M&M appliance repair
01.2006 - 04.2012
- Scheduled and performed appliance repair for home warranty companies
- Worked with all brands
- Handled customer service interaction, part orders, and scheduling
- Received Electrolux repair seminars in 2010 and 2012
- Received Whirlpool repair seminars in 2006, 2007, and 2009.
Education
SEARS cooking seminar isp -
chicago trainning center
Chicago, ILHIGH SCHOOL CERTIFICATE AND ELECTRONIC DESIGN -
C.B.T.I.S. #128
Juarez, Mexico01.1985
Skills
- Expert in blueprint interpretation
- Customer service oriented
- Dexterous with hand tools
- Strong attention to detail
- Proficient in electrical repair troubleshooting
- Mechanically inclined
- Responsible and reliable
- Fluent in Spanish
- Refrigeration Systems including Lockring technique
- Excellent problem solver
- Quick learner
- Non smoker
- Motivated team player
- Organized
- Clean driving record
Accomplishments
responded to and resolved an average of eight field service requests per day
Languages
Spanish
Native or Bilingual
Timeline
Senior Appliance Repair Technician
GE
02.2017 - Current
Appliance Repair Technician
Paradise Appliance
03.2016 - 02.2017
appliance repair tech (domestic and imported brands)
A&R appliance repair
05.2013 - 01.2015
appliance repair tech (domestic and imported brands)
A.R.E. (Appliance Repair Experts)
04.2012 - 05.2013
appliance repair tech (domestic and imported brands)
M&M appliance repair
01.2006 - 04.2012
SEARS cooking seminar isp -
chicago trainning center
HIGH SCHOOL CERTIFICATE AND ELECTRONIC DESIGN -
C.B.T.I.S. #128