Summary
Overview
Work History
Education
Skills
Timeline
Generic

Corey warren

New Orleans ,Louisiana

Summary

Self-motivated and customer-focused CBDG-DR Adjuster who is trained in Xactimate including with knowledge of claim adjustments with special skills in construction and knowledge of researching building codes and permits. Analytical thinker and innovative Claims Adjuster specializing in problem solving and excelling at working with individuals from diverse cultural and socioeconomic backgrounds. Personable, resolution-focused, and hardworking.

Overview

20
20
years of professional experience

Work History

Insurance Adjuster /

Workforce Group
Mandeville, LA
08.2023 - Current
  • Adhered to company and client's guidelines in claims processes, estimate writing and claim closures.
  • Conducted interviews, gathered detailed information and completed field investigations..
  • Completed required investigations on referred files within established timeframes.
  • Wrote full reports outlining results of inspections.
  • Documented conditions thoroughly and photographed different areas.
  • Took precise measurements using instruments and gauges.
  • Maintained up-to-date knowledge of inspection techniques, codes, ordinances and regulations.
  • Read and interpreted drawings and assessed construction against plans.
  • Performed inspections of current construction, refurbishment and repair projects.
  • Evaluated whether work was in accordance with all applicable city, state and federal guidelines, as well as applicable discipline-specific codes.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Calculated estimated costs for damages and losses.
  • Maintained organized records of claim activity and related documents.
  • Conducted onsite inspections of property damage or loss.
  • Prepared detailed written reports of findings to document investigation results.
  • Ensured compliance with state regulations governing insurance industry practices.
  • Monitored claims activities to ensure timely resolution of disputes.
  • Performed data entry tasks into company systems for tracking purposes.
  • Investigated properties, classified damages and created estimates outlining repair costs.
  • Drafted statement of loss to summarize damages, payments and underlying policy coverage.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Insurance Adjuster

Waggoner Engineering
Jackson, MS
01.2022 - 07.2022
  • Investigated insurance claims to determine coverage and liability.
  • Analyzed claimant information to evaluate validity of claim.
  • Calculated estimated costs for damages and losses.
  • Maintained organized records of claim activity and related documents.
  • Conducted onsite inspections of property damage or loss.
  • Attended meetings with clients, attorneys, and other professionals regarding claim status.
  • Ensured compliance with state regulations governing insurance industry practices.
  • Processed paperwork associated with approved claims payments.
  • Researched legal precedents to support claim decisions.
  • Analyzed building components and systems for safety issues or additional damage due to a disaster.
  • Reported findings and recommendations in written reports to clients.
  • Inspected residential and commercial properties for structural integrity following a disaster event.
  • Performed on-site investigations of buildings affected by natural disasters to determine repair requirements.
  • Reviewed construction plans with architects and engineers to ensure compliance with local building codes.
  • Coordinated with contractors and suppliers for the purchase of necessary materials needed for repairs after a disaster.

Insurance Adjuster / IDA

Eberls Claim Service / Statefarm
08.2021 - 11.2021
  • Investigated properties, classified damages and created estimates outlining repair costs.
  • Gathered and documented evidence to support court proceedings.
  • Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
  • Negotiated and settled claims according to information presented through reports, research and data verification.
  • Recommended settlement offers and negotiated payment arrangements.
  • Reviewed data to verify validity of claims and determine case management actions.
  • Coordinated benefits while applying applicable deductibles, co-insurance and out-of-pocket costs.
  • Drafted statement of loss to summarize damages, payments and underlying policy coverage.
  • Completed required investigations on referred files within established timeframes.
  • Identified and collected evidence and determined value to specific claim to properly assess conditions.
  • Conducted claim and estimate re-inspections.
  • Kept up-to-date on changes in regulations for deductibles and collections.
  • Explained premiums owed to policyholders, agents and underwriters.

Estimator

Cru Group
New Orleans, LA
05.2021 - 08.2021
  • Performed inspections via Livegenic of damaged properties to determine repair cost to residential dwellings
  • DocumenteComplete estimates using xactimate/settleassist to ensure documents and photos are in place to support damages.
  • Conducted claim and estimate re-inspections.
  • Complete files on a timely manner.
  • Modify xactimate estimates based on additional info received.
  • Review damage assessment scope and supporting documentation to document compliance to program guidelines.
  • Drafted statement of loss to summarize damages, payments and underlying policy coverage.
  • Adhered to company and insurance client's guidelines in claims processes, estimate writing and claim closures.

Field Adjuster / File Review(QC)

Waggoner Engineering /Louisiana Restore
Jackson, MS
08.2018 - 03.2020
  • Adhered to company and insurance client's guidelines in claims processes, estimate writing and claim closures.
  • Conducted interviews, gathered detailed information and completed field investigations.
  • Completed required investigations on referred files within established timeframes.
  • Conducted claim and estimate re-inspections.
  • Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
  • Reviewed claims to ensure accuracy, resulting in multiple claim reductions.
  • Double-checked and reviewed documentation for accepted insurance claims.
  • Conducted daily reviews on claim files.
  • Complied with company and insurance client's guidelines in claims processes, estimate writing and closing of claims.

Independent Field Inspector

Kinetic Staffing
Jackson, MS
09.2017 - 08.2018
  • Performed inspections of damaged properties to determine repair cost to residential dwellings
  • Measured and sketched home dimensions in the field then sketched and entered line items in Xatimate
  • File Review over a team of 26 field adjusters
  • Conducted claim and estimate re-inspections.
  • Completed required investigations on referred files within established timeframes.
  • Investigated claims, conducted field audits, determined losses and reported findings.
  • Managed and maintained all filed hazard and special hazard claim documentation.
  • Closed average of 40 files per week by leveraging strong self motivation and self management abilities.
  • Communicated with insured individuals to explain estimated cost reports and program guidelines.

Owner/Operator

Ce Ce Contracting
New Orleans, LA
03.2004 - 08.2017

Qualified competitive subcontractor bids prior to execution of contracts. Submitted all project closeout documents in accordance with the contract. Prepaired electronic estimates using exactimate 25 based software to satisfy clients insurance company standards and recoiled scope differences with the insurance adjusters to get an agreed scope. Framed new construction of single-family homes and townhomes. Examined buildings and project specifications to determine measurements and dimensions. Secured all required permit approvals prior to starting projects. Worked independently on projects and tasks within a carpentry team. Identified and requested any and all PPE necessary to perform tasks.

Education

License #1662141 Texas - Adjuster

Texas All Lines Adjuster Licensing
2024

License #876841 Louisiana - Adjuster
Louisiana Department Of Insurance
2024

ADJUSTER

Basic Adjusting 101
2008

PB inspector #62987 - PARR Inspector

Fema PB Inspector
2008

High School Diploma -

Sarah T. Reed High School

Southern University At New Orleans

Associate of Science - Electronics/Computer Engineering

ITT

AUTO ADJUSTER 101 -106

MITCHELL U

Skills

  • Superb management skills
  • Xactimate proficient
  • Xactanalysis proficient
  • Property adjusting
    Computer diagnostics and repair
  • CDBG/Disaster recoverable specialist
  • Hardware support and troubleshooting
  • Customer service-oriented
  • Strong attention to detail
  • Electronics expert
  • Expert in blueprint interpretation
  • Building codes and regulations
  • Residential construction specialist
  • MS Office proficient
  • Troubleshooting
  • Computer skills
  • Active listening

Conflict resolution

Timeline

Insurance Adjuster /

Workforce Group
08.2023 - Current

Insurance Adjuster

Waggoner Engineering
01.2022 - 07.2022

Insurance Adjuster / IDA

Eberls Claim Service / Statefarm
08.2021 - 11.2021

Estimator

Cru Group
05.2021 - 08.2021

Field Adjuster / File Review(QC)

Waggoner Engineering /Louisiana Restore
08.2018 - 03.2020

Independent Field Inspector

Kinetic Staffing
09.2017 - 08.2018

Owner/Operator

Ce Ce Contracting
03.2004 - 08.2017

License #1662141 Texas - Adjuster

Texas All Lines Adjuster Licensing

License #876841 Louisiana - Adjuster

ADJUSTER

Basic Adjusting 101

PB inspector #62987 - PARR Inspector

Fema PB Inspector

High School Diploma -

Sarah T. Reed High School

Southern University At New Orleans

Associate of Science - Electronics/Computer Engineering

ITT

AUTO ADJUSTER 101 -106

MITCHELL U
Corey warren