Terrance Smiley
Winter Haven,FL
Summary
Seasoned Pool/Spa Repair Contractor and former AutoZone Store Manager, adept in project estimation and superb management skills. Leveraged expertise in pump maintenance and electrical troubleshooting to enhance operational efficiency and client satisfaction. Proven track record in improving performance by over 30%, showcasing a blend of technical prowess and exceptional communication abilities.
Overview
26
26
years of professional experience
Work History
Pool/spa Repair Contractor
Self Employed Services
Winter Haven, FL
01.1999 - Current
- Cleaned swimming pools and tested water to pinpoint chemical supplements needed for optimum water chemistry and sustained cleanliness.
- Installed new machinery components, including bearings, seals, valve actuators, pumps, control packs, heaters, and topside controls.
- Proposed updates for improved performance and efficiency.
- Managed inventory and supplies to ensure materials were available when needed.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Some electrical knowledge and applicable skills.
- Some plumbing knowledge and applicable skills.
Store Manager
AutoZone
Lake Wales, FL
01.2015 - 10.2023
- Monitored employee performance and identified performance gaps for corrective action.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Distilled data to devise solutions related to budgeting, staffing and marketing decisions.
- Prepared and processed payroll.
- Monitored daily expenses and income to ensure accuracy in reporting.
- Performed administrative tasks such as budgeting, payroll management, hiring and firing decisions.
Education
Associate of Arts - Business Administration And Management
Polk State College
Winter Haven, FL08-2010
Some College (No Degree) - Civil Engineering
University of South Florida
Tampa, FLSkills
- Construction quality standards
- Project estimation and bidding
- Residential construction
- Superb management skills
- Fixture installation
- Pump maintenance
- Leak detection
- Valve repair
- Pipe installation
- AC and DC motors
- Quality testing
- Hand and power tools
- Electrical troubleshooting
- Fault tracing
- Schematics interpretation
- Superb communicator
- Electrical experience
Timeline
Store Manager
AutoZone
01.2015 - 10.2023
Pool/spa Repair Contractor
Self Employed Services
01.1999 - Current
Associate of Arts - Business Administration And Management
Polk State College
Some College (No Degree) - Civil Engineering
University of South Florida
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