Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
2
2
Certification
Work History
Data Service Specialist
RWS-California
05.2025 - 04.2026
Trained AI platforms to identify inconsistencies and evaluate content quality, managing high-priority projects and resolving data dependency errors.
Tagged, labeled, and categorized text, audio, image, and video data to ensure compliance with established guidelines.
Collated and verified data from social media and other sources to enhance overall data accuracy.
Sales Associate
Mainland Bingo Hall
Mays Landing, NJ
05.2022 - 10.2023
Sold bingo papers in booth and on floor, providing prompt assistance to customers.
Greeted customers warmly to expedite entry into bingo hall, improving customer satisfaction.
Balanced papers and money at session close to maintain financial accuracy, reporting suspicious behavior to management.
Online Task Contributor
Lionbridge
Remote
08.2020 - 07.2021
Executed website and product analyses to enhance internet search experience for users in the United States.
Edited and reviewed incoming content, ensuring accuracy and consistency across published materials to maintain quality standards.
Conducted quality assessments on content to ensure compliance with client standards.
Bar Manager
De la Vega Rum
Florida
08.2017 - 01.2019
Developed innovative cocktail menus, elevating customer experience and engagement.
Oversaw bar operations, ensuring smooth service and consistently high customer satisfaction.
Coordinated daily operations, managing cash handling and payroll processing to support efficiency.
Bartender / Server
Applebee's
Saint George, UT
03.2016 - 07.2017
Greeted guests warmly, fostering a welcoming atmosphere that encouraged customer satisfaction.
Enhanced service quality by staying current with the latest mixology bar equipment.
Mixed and served beverages following company recipes and standards.
Provided excellent customer service to enhance guest satisfaction.
Maintained cleanliness and organization of the bar area at all times.
Server
De la Vega Restaurant
DeLand, FL
04.2014 - 02.2016
Provided exceptional customer service to enhance guest dining experiences.
Delivered prompt and friendly greetings and assistance, enhancing overall dining experience.
Managed table assignments and efficiently coordinated guest seating arrangements.
Processed customer orders through POS system with accuracy, ensuring smooth order fulfillment.
Collaborated with kitchen staff to ensure timely food delivery and presentation.
Customer Service Representative/ Data Entry Specialist at Kentucky transportation cabinetCustomer Service Representative/ Data Entry Specialist at Kentucky transportation cabinet