MELANIE WEISMAN
Los Angeles,CA
Summary
Dynamic and detail-oriented professional with extensive experience as a Concierge at Unbreakable Performance, LLC. Expert in front desk operations and client relations, adept at managing schedules and enhancing client experiences. Recognized for maintaining a welcoming atmosphere while effectively multitasking in a fast-paced environment, ensuring seamless operations and high client satisfaction.
Overview
8
8
years of professional experience
Work History
Freelance Front Of House/Host
na
Los Angeles, USA
01.2022 - Current
- Acted as first point of contact for guests at private events, managing entry, flow, and guest experience.
- Handled transactions and guest questions with professionalism and efficiency.
- Created and followed detailed checklists to ensure smooth coordination and execution.
- Supported creative and community-oriented events with a strong customer-service focus.
Private Childcare Provider / Family Assistant
Los Angeles, USA
01.2018 - Current
- Provided consistent, structured care for infants and toddlers in private homes.
- Communicated daily with parents regarding schedules, routines, and children's needs.
- Supported early development through movement-based play, sensory activities, and daily reading.
- Maintained organized, calm environments, and worked professionally in homes with parents present.
- Prepared nutritious meals while accommodating dietary restrictions and preferences.
- Communicated with parents about daily activities and child progress.
Concierge / Front Desk Associate
Unbreakable Performance, LLC
Los Angeles, USA
01.2019 - 01.2023
- Served as primary front desk contact for members, clients, and guests in a hightraffic wellness facility.
- Managed phone calls, scheduling, check-ins, and client inquiries with clarity and warmth.
- Utilized Mindbody and Google Docs to maintain accurate schedules, client records, and daily operations.
- Communicated services, packages, and policies clearly, tailoring recommendations to client needs.
- Supported events and outreach initiatives, contributing to a strong sense of community.
- Maintained a polished, organized reception area and upheld high aesthetic standards throughout the facility.
- Responded effectively to unexpected situations while maintaining a calm, professional demeanor.
Education
Musicians Institute
Los Angeles, CA01.2020
Skills
- Front desk and receptionist operations
- Communication via phone, email, and in-person
- Scheduling and calendar management
- Client and parent relations
- Detail-oriented organization
- Multi-tasking in fast-paced environments
- Welcoming and calm demeanor
Timeline
Freelance Front Of House/Host
na
01.2022 - Current
Concierge / Front Desk Associate
Unbreakable Performance, LLC
01.2019 - 01.2023
Private Childcare Provider / Family Assistant
01.2018 - Current
Musicians Institute