Melanie Wheeler
Lindon,UT
Summary
I am a dedicated professional committed to delivering exceptional service to customers and clients. With a passion for helping others and a natural inclination towards kindness, I thrive on building meaningful relationships. Skilled in effective communication, I excel in fostering connections and creating positive experiences.
Overview
4
4
years of professional experience
Work History
Shift Lead Supervisor
Milkshake Factory
Pleasant Grove, UT
06.2024 - Current
- Delegate daily tasks and responsibilities.
- Promoted a positive work environment through open communication and effective conflict resolution strategies.
- Enhanced customer satisfaction with exceptional service and prompt resolution of concerns.
- Improved team efficiency by implementing effective scheduling and task delegation.
Full-Time Missionary
The Church Of Jesus Christ Of Latter-day Saints
Cebu, Philippines
08.2022 - 02.2024
- Appointed to lead, teach, train, and provide motivation to groups of up to or exceeding 20 missionaries.
- Gained experience in cold-call techniques and interpersonal skills, teaching to specific needs presented.
- Personally trained several new volunteers, providing support guidance, and best practices essential for long-term success.
- Obtained near-fluency in Cebuano.
Receptionist
Shade Nine Salon
American Fork, UT
01.2022 - 04.2022
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Answered incoming calls, took messages, and resolved client questions.
- Maintained a neat reception area, organizing materials, and provided a clean working environment.
- Managed salon's supplies inventory by anticipating needed supplies, and restocking consumer product.
- Maximized salon efficiency by improving teamwork within the salon environment.
Education
Licensed Apprentice - Hair Design
Hair School Apprentice
Shade NineSome College (No Degree) - Business
Utah Valley University
Orem, UTHigh School Diploma -
Bloomfield High School
Bloomfield, NM05-2021
Skills
- Greeting Clients
- Customer Assistance, Service, and Interaction
- Time Management
- Welcoming and friendly personality
- Strong Leadership skills
- Team working abilities
- Great communication skills
- Ability to create relationships with those around me
Additional Languages
Cebuano
Professional
Education and Training
true,other,other
Timeline
Shift Lead Supervisor
Milkshake Factory
06.2024 - Current
Full-Time Missionary
The Church Of Jesus Christ Of Latter-day Saints
08.2022 - 02.2024
Receptionist
Shade Nine Salon
01.2022 - 04.2022
Some College (No Degree) - Business
Utah Valley University
High School Diploma -
Bloomfield High School
Licensed Apprentice - Hair Design
Hair School Apprentice