Summary
Overview
Work History
Education
Skills
Timeline
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Melanie Williams

Fort Collins,CO

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience

Work History

Department Manager

Walmart
02.2012 - 04.2019
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

General Manager

Burger King
04.2012 - 08.2016
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Education

High School Diploma -

American Home School
Lansing, IL

Skills

  • Effective Selling Techniques
  • Employee Empowerment
  • POS Software
  • Motivational Leadership
  • Supervisor
  • Retail Management
  • Managing Cash Register
  • Recruiting and Hiring
  • Department Head

Timeline

General Manager

Burger King
04.2012 - 08.2016

Department Manager

Walmart
02.2012 - 04.2019

High School Diploma -

American Home School

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Melanie Williams