Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Melanie Yanez

Mesquite,TX

Summary

I have been a host with a year and a half of experience in the hospitality industry, dedicated to enhancing customer satisfaction and operational efficiency. Proficient in strong communication and interpersonal skills, effectively managing guest interactions and optimizing table turnover. I demonstrated teamwork in collaborating with kitchen staff to ensure guest preferences are met. Currently pursuing a Bachelor of Science in Nursing at Texas Woman's University as a Sophomore. Super determined to strive for knowledge as a Patient Access Representative. I'm wanting to take a head start into my health care career while achieving my Bachelors in Nursing! I am passionate about providing high-quality care and support to families in a healthcare setting.

I believe I have the natural ability to create welcoming environments and foster positive guest experiences. .

Overview

1
1
year of professional experience
1
1
Certification

Work History

Host

Pizzana
05.2024 - 10.2025
  • Welcomed and seated guests, ensuring a positive dining experience.
  • Managed reservation systems to optimize table turnover and customer flow.
  • Collaborated with kitchen staff to communicate guest preferences and special requests.
  • Trained new hosts on customer service standards and operational procedures.
  • Assisted in maintaining cleanliness and organization of the dining area.
  • Monitored dining area for cleanliness and guest satisfaction.
  • Collaborated with management to implement new seating strategies during peak hours.
  • Provided support during special events, maintaining high service standards.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Education

High School Diploma -

Mesquite High School
Mesquite
05.2024

Bachelors of Science - Nursing

Texas Womans University
Denton
11.2025

Skills

  • Shadowing at Hospital
  • Strong Communication
  • Interpersonal Skills
  • Teamwork
  • Practical Skills
  • Problem Solving
  • Strong Attention to Detail
  • Customer service

Certification

- BLS CPR Certification


Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

Host

Pizzana
05.2024 - 10.2025

High School Diploma -

Mesquite High School

Bachelors of Science - Nursing

Texas Womans University