Summary
Overview
Work History
Education
Skills
Timeline
Generic

MELANIE YEH

Redondo Beach,CA

Summary

Responsible waitress with 2 years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and contributing time and abilities toward team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Superior work ethic with continual positive attitude. Skilled offering expertise in order taking money handling and product promotion. Greet guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Comfortable with handling mostly aquatics, mainly being freshwater fishes, and birds due to having more experience with them. Committed to the well-being of all animals and peace of mind of owners overall.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Conscientious and service-oriented customer service, passionate about providing animals with top-notch care and support. Develops and maintains loyal client relationships while building lasting trust with animals under care.

Overview

3
3
years of professional experience

Work History

Barista/Cashier

Yamari
Torrance, CA
04.2021 - Current
  • Restocked and organized merchandise in front lanes.
  • Helped over 50+ customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Performed cash, card and check transactions to complete customer purchases.
  • Collected and authorized payments of guests.

Waitress

Chado Tea Room
Torrance, CA
06.2018 - 03.2020
  • Greeted over 50+ customers, answered questions and recommended specials, wine and desserts to increase profits
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions
  • Maintained accuracy while handing payments, giving change and printing receipts to customers
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences
  • Checked on guests to verify satisfaction with meas and suggested additional items to increase restaurant sales
  • Arranged ploce settings with fresh tablecloths, tableware and flowers to beautify table
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.

Education

Undecided

El Camino College
Torrance, CA

High School Diploma - undefined

Torrance High School
06.2019

Skills

  • Payment Processing
  • Cash Register Operations
  • Cooperative Attitude
  • Work Task Prioritization
  • Product Location
  • Customer Service
  • Work Prioritization
  • Adaptable and Flexible
  • Credits and Refunds
  • Cleaning and Sanitizing

Timeline

Barista/Cashier

Yamari
04.2021 - Current

Waitress

Chado Tea Room
06.2018 - 03.2020

Undecided

El Camino College

High School Diploma - undefined

Torrance High School