Melanni Cabanillas
LA Fitness
Phoenix,AZ
2
Languages
6
years of professional experience
Dynamic operations professional with experience at LA Fitness, excelling in front desk and service department management. Proven ability to enhance operational efficiency through critical thinking and effective communication. Skilled in optimizing workflows and training teams, demonstrating a commitment to excellence and continuous improvement in fast-paced environments.
Work History
Front Desk/ Operations
6 Years 5 Months- Optimized drilling operations by implementing advanced techniques and technologies.
- Monitored and guided revenue cycle operations.
- Trained and supervised junior colleagues on proper machine operations.
- Coordinated workflows for successful warehouse and distribution operations.
- Coordinated survey crew activities and oversaw field operations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed approximately 30 incoming and out going calls to and from customers per day.
Healthcare Services
4 Years- Educated patients about their benefits eligibility, helping them make informed decisions regarding their healthcare services.
- Maintained compliance with regulatory standards, ensuring the delivery of high-quality behavioral healthcare services.
- Facilitated smooth transitions during patient discharges by coordinating with home healthcare services, equipment providers, and outpatient therapy resources as needed.
- Increased accessibility to healthcare services by assisting patients in navigating complex systems.
Education
High School Diploma
Skills
Front desk operations
Yard operations management
Front end management
Service department operations
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Healthcare Services
HCSG Group
06.2022 - 06.2026Read More
Front Desk/ Operations
LA Fitness
03.2020 - CurrentRead More
Paradise Valley High School
High School Diploma
Read More