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Dynamic hospitality professional with extensive experience at Walt Disney World Resort, excelling in guest relations and team collaboration. Proven track record of enhancing guest satisfaction through effective problem-solving and training initiatives. Skilled in resort and theme park operations through different line of business, consistently delivering memorable experiences while maintaining high service standards.

Apprenticed from before being promoted to work alongside CEO and Owner Randy Many managing selling services, customer service, training and managing a team of employees, booking and reservations, and leading operations for over 40 total affiliated employees and over 1000 members generating over 1,000,000$ in yearly revenue.

Professional hospitality specialist with strong background in customer service and luxury guest experiences. Adept at anticipating guest needs, coordinating activities, and providing personalized recommendations. Highly adaptable team player with excellent communication and problem-solving skills, ensuring seamless operations and guest satisfaction. Dependable, resourceful, and focused on delivering top-tier results in fast-paced environment.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Seasoned hospitality professional with a proven track record at The Walt Disney Company, excelling in guest services and conflict resolution. Demonstrated ability to enhance guest experiences through expert itinerary planning and efficient complaint management, ensuring satisfaction. Skilled in both front-of-house operations and personalized guest support, embodying friendly interaction skills and hospitality service excellence.

Emma Llovet

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Front Desk and Club Operations Assistant

Shake-A-Leg Mentor

PSG Event Volunteer

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Front Desk and Club Operations Assistant

PSG Event Volunteer

Shake-A-Leg Mentor

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