Melannie Chaluisant
Orlando
Summary
Psychology graduate with a strong background in customer service, client relations, and confidential records management. Seeking an entry-level role in Human Resources to apply skills in communication, training, problem-solving, and organizational psychology to support employee growth and organizational success.
Overview
5
5
years of professional experience
Work History
Associate Banker
Chase Bank
10.2024 - Current
- Built relationships with clients by providing guidance and tailored solutions.
- Assisted in onboarding new accounts with accuracy and compliance.
- Educated clients on digital tools, developing transferable training skills.
- Handled sensitive information with discretion and accuracy.
Relationship Banker I (Vault Custodian)
Regions Bank
04.2023 - Current
- Managed confidential client portfolios and vault operations.
- Conducted reviews to identify opportunities for improvement.
- Prepared reports and maintained transaction records accurately.
- Collaborated with team members to improve efficiency.
Sales Associate
Zales The Diamond Store
10.2020 - 03.2023
- Delivered customer presentations and explained product options.
- Trained new associates in service and product knowledge.
- Built customer relationships encouraging loyalty and repeat business.
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL12.2025
Associate of Arts - Psychology
Valencia College
Orlando, FL05.2021
Skills
- Employee & client relationship building
- Conflict resolution & problem-solving
- Training & onboarding support
- Records management & confidentiality
- Team collaboration & communication
- Bilingual: English & Spanish
Websites
Timeline
Associate Banker
Chase Bank
10.2024 - Current
Relationship Banker I (Vault Custodian)
Regions Bank
04.2023 - Current
Sales Associate
Zales The Diamond Store
10.2020 - 03.2023
Bachelor of Science - Psychology
University of Central Florida
Associate of Arts - Psychology
Valencia College
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