Melanny Coello
Edsall Avenue,United States
Summary
Legal professional with extensive experience writing, arranging, and managing civil law claims. Conducts research expertly, I communicate effectively with my clients' court personnel and insurance companies in both English and Spanish through emails, in-person meetings, and phone conferences. Worked with varied demographics to optimize representation. I am capable of handling any obstacle that is thrown at me. with goal-oriented experience providing administrative support to legal departments with a focus on document management. The ability to comprehend legal papers and policies is required.
Overview
7
7
years of professional experience
Work History
Paralegal
Buzin & Berman
108 West 39 Street Ste. 600 New York, New York 100
10.2019 - Current
- Prepared legal documents without error and in a timely manner
- Communicated pertinent information to clients via phone, email, and mail.
- Counseled clients about the law and legal options
- Prepared legal documents for clients and proceedings
- Assisted in the completion of various regulatory filings
- Remained flexible, adaptable, and punctual
- Worked to ensure quality service and addressed and resolved all customer issues
- Kept records, calendars, and company information accessible
- Redirected calls as needed and worked with my supervisor to address any outstanding issues or concerns
- Communicating back and forth with the insurance company regarding pending payments
- Ordering medical records from the medical providers
- Managed calendar for multiple attorneys in the office.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Edited and proofread legal documents to verify accuracy.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Conducted detailed client intakes and entered information into company database.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Prepared legal briefs, motions, and pleadings.
- Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
- Contacted clients to schedule appointments and discuss progress of cases.
- Revised and finalized letters, briefs, and memos.
- Produced legal documents such as briefs, pleadings and appeals.
Sales Executive
Grand Hotel Guayaquil
02.2018 - 12.2018
- Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products
- Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays
- Analyzed sales and financial performances to effectively plan for increased future opportunities, while identifying obvious weak trends
- Identified and maximized sales opportunities, and increased customer retention rates
- Provided interested persons with information about the hotel, available rooms, and rates
- Maintained strong work relationships with all hotel departments
- Worked closely with the manager of the hotel to address any objectives.
Hostess
Jora Restaurant
05.2016 - 08.2017
- Worked to ensure a positive and hassle-free customer experience
- Settled any customer disputes in a professional and pleasant manner
- Handled food with sanitation and safety in mind
- Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays
- Brought forth excellent customer service skills and a commitment to customer satisfaction.
Education
Associates -
CUNY Borough of Manhattan Community College
High school -
Newtown High School
Skills
- Customer Service
- Time Management
- Microsoft Office
- Litigation Support
- Document Filing
- Exhibit Preparation
- Civil Law
- Office Administration
- Computer Skills
- Ability to Multitask
- Communication Skills
- Ability to Work in a Team
Languages
Spanish
English
References
Sara Nikiforoff, Buzin & Berman, 2125806500 Mitchell Berman, Buzin & Berman, 2125806500
Timeline
Paralegal
Buzin & Berman
10.2019 - Current
Sales Executive
Grand Hotel Guayaquil
02.2018 - 12.2018
Hostess
Jora Restaurant
05.2016 - 08.2017
Associates -
CUNY Borough of Manhattan Community College
High school -
Newtown High School