Melany Brisbon
Summerfiled ,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Passionate about providing clients with high-quality care to improve quality of life.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Care Manager
Care Design NY
01.2024 - 03.2024
- Enhanced members care by developing and implementing individualized care plans.
- Improved member satisfaction through effective communication and collaboration with interdisciplinary healthcare teams.
- Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
- Conducted thorough assessments to identify patients'' needs, strengths, and barriers to achieving optimal health outcomes.
- Reduced hospital readmission rates by providing comprehensive discharge planning and follow-up support.
- Streamlined care coordination processes, resulting in timely referrals and access to appropriate resources.
Housing Specialist
Westhab, Inc
07.2023 - 12.2023
- Streamlined application processes for prospective tenants, resulting in reduced wait times and increased occupancy rates.
- Enhanced community relationships with local organizations, leading to increased resources and support for residents.
- Conducted thorough property inspections to maintain compliance with federal, state, and local regulations.
- Developed comprehensive knowledge of affordable housing programs to effectively assist clients in securing suitable residences.
Case Manager
SCO Family Of Services
09.2018 - 06.2023
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Correction Officer
NYC Department Of Corrections
06.2017 - 08.2018
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
Education
Master of Science - Human Resources Management
Southern New Hampshire University
Hooksett, NH07.2024
Master of Arts - Digital Communications And Media
St. Francis College
Brooklyn, NY05.2014
Skills
- Resource Utilization
- Treatment management
- Case assessments
- Discharge Planning
- Care Planning
- Decision-Making
- Microsoft Word, Outlook, Excel, Powerpoint
Certification
- Certified Human Resource Generalist, April 2024
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Collaborated with team of eleven in the development of a Housing Plan for families.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Care Manager
Care Design NY
01.2024 - 03.2024
Housing Specialist
Westhab, Inc
07.2023 - 12.2023
Case Manager
SCO Family Of Services
09.2018 - 06.2023
Correction Officer
NYC Department Of Corrections
06.2017 - 08.2018
Master of Science - Human Resources Management
Southern New Hampshire University
Master of Arts - Digital Communications And Media
St. Francis College
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