Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melany Bullock

DAVIE

Summary

I am an experienced employee in the hospitality industry with a proven track record of delivering exceptional

service and support in fast-paced environments. With strong communication skills, I effectively collaborate with

teammates and engage with customers, ensuring satisfaction and smooth operations. Highly organized, with the

ability to prioritize tasks and meet deadlines, ensuring smooth day-to-day operations. Always maintaining a calm,

approachable, and professional demeanor, even in challenging or high-stress situations.

Overview

4
4
years of professional experience

Work History

Customer Service Advisor

Jiffy Lube
DAVIE
01.2025 - 05.2025
  • Assisted customers with inquiries and provided accurate information about products.
  • Documented customer feedback for continuous improvement of service quality.
  • Interacted with customers to provide and process information in response to inquiries, concerns, and requests about services and products.
  • Adhered to company policies and procedures when handling customer inquiries or complaints.

Server

Marina 84 Sports Bar & Grill
Fort Lauderdale
08.2022 - 11.2023
  • Delivered exceptional customer service
  • Demonstrated hospitality while speaking with customers
  • Resolved customer complaints swiftly, turning issues into positive experiences
  • Helped support team goals by assisting with cleaning, customer needs, and supply replenishment.

Barista

Starbucks
Fort Lauderdale
05.2021 - 07.2022
  • Created a warm and welcoming atmosphere by promptly greeting customers and addressing their needs
  • Kept the line moving by smoothly inputting orders and payments
  • Trained new baristas in company policies, guest service standards, and best practices
  • Prepared beverages with speed and accuracy to minimize customer wait times

Education

High School Diploma -

South Broward High School
Hollywood, FL
06-2022

Skills

  • Calm Demeanor
  • Fast Learner
  • Time Management
  • Organized
  • Great Customer Service
  • Team Player

Languages

Spanish
Native/ Bilingual

Timeline

Customer Service Advisor

Jiffy Lube
01.2025 - 05.2025

Server

Marina 84 Sports Bar & Grill
08.2022 - 11.2023

Barista

Starbucks
05.2021 - 07.2022

High School Diploma -

South Broward High School
Melany Bullock
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