Melany Grinstaff
West Plains ,Mo
Summary
Compassionate Direct Care Staff Member with experience in providing physical and emotional support to individuals with disabilities. Strengths include effective communication, patience, and a genuine empathy for others' well-being. Proven ability to plan and implement activities that promote clients' social interaction and overall health. Impact made through consistent demonstration of kindness, understanding, and respect towards all clients.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Office Manager
Cureall Roofing LLC
West Plains , Mo
04.2023 - Current
- Responsible for managing the daily operations of the front office, including greeting guests, answering phone calls and emails.
- Verified shipping documents against physical product, ensuring accuracy of orders.
- Managed payroll processing activities including data entry into payroll systems, updating employee records, reviewing timesheets and preparing reports.
- Maintained accurate records of employee attendance, performance, and payroll.
Direct Care Staff Member
Gracie Lane Dayhab
West Plains , MO
01.2023 - 08.2024
- Provided personal care to clients, such as bathing, dressing and grooming.
- Assisted with medication administration and documentation of treatments.
- Supervised activities of daily living for clients.
- Performed housekeeping tasks, such as changing linens and cleaning rooms.
- Maintained accurate records and reports related to client care activities.
Server/Head Bartender
Colton's Steak House & Grill
West Plains , MO
01.2019 - 04.2023
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
Direct Care Staff Member
TJ Swift House
West Plains , MO
05.2016 - 12.2019
- Provided personal care to clients, such as bathing, dressing and grooming.
- Assisted with medication administration and documentation of treatments.
- Utilized appropriate techniques when dealing with challenging behaviors.
- Participated in training programs as required by state licensing regulations.
Education
Associate of Applied Science - Community Behavioral Health
Missouri State University - West Plains
West Plains, MO12-2024
Skills
- Payroll Management
- Customer Relations
- Schedule Coordination
- Effective Decision-Making
- Database Administration
- Proficient in Multitasking
- Problem Resolution
- Efficient Data Management
Certification
- First Aid/CPR Certification - American Red Cross or American Heart Association.
Timeline
Front Office Manager
Cureall Roofing LLC
04.2023 - Current
Direct Care Staff Member
Gracie Lane Dayhab
01.2023 - 08.2024
Server/Head Bartender
Colton's Steak House & Grill
01.2019 - 04.2023
Direct Care Staff Member
TJ Swift House
05.2016 - 12.2019
Associate of Applied Science - Community Behavioral Health
Missouri State University - West Plains