Melany Mailangkay
Fontana,CA
Summary
Dynamic professional with a proven ability to enhance customer satisfaction and retention through exceptional administrative skills. Demonstrated expertise in social media strategy, achieving a notable 20,000 organic follower increase across all platforms. Proficient in leadership and creative problem-solving, consistently driving results that align with organizational goals.
Overview
5
5
years of professional experience
Work History
Personal Trainer and Front Desk Associate
Xhale Fitness
Rancho Cucamonga, CA
02.2022 - Current
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Performed administrative duties such as billing customers or ordering supplies as needed.
- Built and established lasting relationships using encouragement and personal support.
- Provided instructions in proper form, technique, and safety when performing exercises.
- Assisted clients in setting realistic short-term and long-term goals.
Social Media Content Creator
Self Employed Web
Fontana, CA
09.2021 - Current
- Created content for various platforms such as Instagram, Tiktok, Twitter/X and YouTube.
- Implemented strategy to organically gain 20,000 followers across all platforms and become partnered on YouTube.
- Worked alongside top brands like Nintendo to introduce new gaming titles and merchandise.
- Ensured all content adhered to brand guidelines and voice for consistency across all channels.
- Developed content partnerships with other brands and creators to expand audience reach.
- Produced videos by writing scripts, editing and posting final creative.
Twitch Streamer
Self Employed Web
Fontana, CA
09.2021 - Current
- Developed strategies for increasing viewership on Twitch streams.
- Executed strategy achieving organic growth of channel to 5.5k followers.
- Created content for Twitch streams to engage viewers and increase engagement.
- Created graphics such as banners and logos for use on Twitch channels or promotional materials.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Teamed up with various brands for the promotion of their offerings during live sessions.
Group Fitness Instructor
The Camp Transformation Center
Fontana, CA
01.2020 - 10.2020
- Encouraged engagement in group fitness classes and gym activities to create and maintain motivational and supportive culture while boosting positive client experiences.
- Evaluated the effectiveness of fitness programs and made adjustments based on participant feedback.
- Tracked client progress and maintained client files to assist in meeting health goals.
- Built and established lasting relationships using encouragement and personal support.
- Created inviting fitness spaces that welcomed and included people with diverse backgrounds, abilities and orientations.
Education
High School Diploma -
Etiwanda High School
Rancho Cucamonga, CA05-2015
Skills
- Creative problem solving
- Goal setting and planning
- Analytical thinking
- Leadership and coaching
- Program design
- Social media strategy
- Team collaboration
- Engagement analytics
- Content creation
Websites
Accomplishments
- Youtube Partner
Timeline
Personal Trainer and Front Desk Associate
Xhale Fitness
02.2022 - Current
Social Media Content Creator
Self Employed Web
09.2021 - Current
Twitch Streamer
Self Employed Web
09.2021 - Current
Group Fitness Instructor
The Camp Transformation Center
01.2020 - 10.2020
High School Diploma -
Etiwanda High School
Similar Profiles
Zoey SchubertZoey Schubert
Retail manager at Xhale CityRetail manager at Xhale City
David JordanDavid Jordan
Manager at Xhale CityManager at Xhale City
Kurt MayfieldKurt Mayfield
Sales Associate at Xhale CitySales Associate at Xhale City
Paulo GuadalupePaulo Guadalupe
Nursing Student at West Coast UniversityNursing Student at West Coast University
Jobani ValdezJobani Valdez
Project Manager at All Business ProProject Manager at All Business Pro