Melany Panchana
Bronx ,NY
Summary
Dynamic and dedicated professional with experience at Chik-Fil-A, excelling in customer service and problem-solving. Demonstrated strong organizational skills and adaptability while managing multiple tasks. Known for fostering positive relationships and maintaining a clean environment, ensuring well-being and satisfaction for both children and customers. Committed to delivering exceptional care and support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Babysitter
Marlene Guillen
01.2025 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Cashier
Chik-Fil-A
07.2023 - 02.2025
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
International Community High School
345 Brook Ave, Bronx, NY 1045406-2022
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Following directions
- Flexible scheduling
- Adaptability and resilience
- Administering medicines
- Multitasking and organization
- Overnight care
- Exercise and outdoor activities
- Positive and professional
- Organizational skills
Certification
- Home Health Aide Training - [83 hours]
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Babysitter
Marlene Guillen
01.2025 - Current
Cashier
Chik-Fil-A
07.2023 - 02.2025
High School Diploma -
International Community High School
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