Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melany Rodriguez Ferreras

Hialeah,FL

Overview

4
4
years of professional experience
2024
2024
years of post-secondary education

Work History

Assistant Service Manager

Miami Lakes Automall
Miami, Florida
08.2024 - Current
  • Assisted customers with service inquiries and vehicle maintenance needs.
  • Coordinated service schedules for technicians and customer appointments.
  • Managed inventory of parts and supplies for the service department.

Store Manager

AT&T
Miami, Florida
01.2024 - 08.2024
  • Managed daily store operations and ensured customer satisfaction.
  • Trained staff on products, services, and sales techniques.
  • Oversaw inventory management and stock replenishment processes.

Hostess

Brunch Restaurant
Miami, FL
01.2024 - 04.2024
  • Greeted and seated guests efficiently in a fast-paced dining environment.
  • Managed reservation system to optimize seating arrangements and minimize wait times.
  • Collaborated with servers to ensure smooth communication during busy service periods.

Patient Access Representative

Steward Health
Hialeah, Florida
01.2023 - 11.2023
  • Greeted patients and visitors, ensuring a welcoming environment at Steward Health.
  • Collected and verified patient information for accurate registration processes.
  • Assisted patients in understanding insurance benefits and coverage options.

Front Desk Receptionist

Westland Mall Dental
Hialeah, Florida
08.2022 - 12.2022
  • Greeted patients and visitors with a friendly and professional demeanor.
  • Managed appointment scheduling using dental office software efficiently.
  • Answered phone calls and responded to inquiries promptly and courteously.

Education

Hialeah Gardens Senior High School
Hialeah, FL

Skills

  • Customer service
  • Inventory management
  • Service scheduling
  • Staff training

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Assistant Service Manager

Miami Lakes Automall
08.2024 - Current

Store Manager

AT&T
01.2024 - 08.2024

Hostess

Brunch Restaurant
01.2024 - 04.2024

Patient Access Representative

Steward Health
01.2023 - 11.2023

Front Desk Receptionist

Westland Mall Dental
08.2022 - 12.2022

Hialeah Gardens Senior High School
Melany Rodriguez Ferreras