MELANY TORRES
Miami,Fl
Overview
3
3
years of professional experience
Work History
Office Manager
Melchor’s Humanity Healthcare Inc
Miami, FL
08.2022 - Current
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Co-Manager
Journeys @ Dolphin mall
04.2021 - 09.2021
- Created detailed reports summarizing store performance metrics.
- Responsible for training and supervising staff, delegating tasks, and resolving customer complaints.
Federal Work Study
FIU in the Criminal Justice Department
- Provided customer service to students by answering their questions and helping them contact their advisors or professors.
- Assisted department with special projects and tasks to meet deadlines.
Education
Bachelor of Arts - English Literature
Florida International University
Miami, FL05-2024
Musical Theatre
Miami Arts Studio @ Zelda Glazer
Miami06-2021
Skills
- Bilingual (English and Spanish)
- Leadership
- Community Engagement
- Flexible Schedule
References
- Annie Perez, (786) 925-5672
- Carlota Valdes, (305) 348-5890
Timeline
Office Manager
Melchor’s Humanity Healthcare Inc
08.2022 - Current
Co-Manager
Journeys @ Dolphin mall
04.2021 - 09.2021
Federal Work Study
FIU in the Criminal Justice Department
Bachelor of Arts - English Literature
Florida International University
Musical Theatre
Miami Arts Studio @ Zelda Glazer