Melanie Heathcock
Brookshire
Summary
Accomplished Executive Director with 16 years of experience in the senior living industry. Persistent leader eager to lead and grow organization. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles and team leadership.
Overview
14
14
years of professional experience
Work History
Executive Director
Clayton Oaks Living
04.2023 - Current
- Increased community efficiency by streamlining processes and implementing systems.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Increased census from 65% to 85%
- Created, nutured and stabilized family and resident relationships while increasing customer satisfaction
Executive Director
The Reserve At Katy (formerly Colonial Oaks)
11.2020 - 04.2023
- Daily focus on increasing census and NOI.
- Mentored and oversaw Directors on expense control and meeting budget
- Increased resident and family relationships and satisfaction
- Removed agency by hiring and leading qualified staff
- Increased employee morale, teamwork and overall community culture
- Led community with re-branding of new name, policies and procedures
- Ensure compliance with state and local regulations.
Executive Director
Sundance Memory Care
06.2020 - 11.2020
Executive Director
Spring Cypress Assisted Living
12.2019 - 06.2020
Executive Director
Autumn Leaves
01.2017 - 12.2019
Director of Sales and Marketing
Autumn Leaves Memory Care
02.2017 - 01.2018
Director of Sales & Marketing
The Orchard
07.2015 - 02.2017
Executive Director
Greatwood At SugarLand
08.2014 - 06.2015
Director of Sales and Marketing, Mentor
Greatwood At Sugar Land
01.2010 - 08.2012
Education
Associate of Arts -
Wharton County Junior College
2005
Skills
- Communication and follow up
- Facebook/social media
- Financial Management
- Certified Dementia Practitioner
- Certified Montessori Practitioner
Timeline
Executive Director
Clayton Oaks Living
04.2023 - Current
Executive Director
The Reserve At Katy (formerly Colonial Oaks)
11.2020 - 04.2023
Executive Director
Sundance Memory Care
06.2020 - 11.2020
Executive Director
Spring Cypress Assisted Living
12.2019 - 06.2020
Director of Sales and Marketing
Autumn Leaves Memory Care
02.2017 - 01.2018
Executive Director
Autumn Leaves
01.2017 - 12.2019
Director of Sales & Marketing
The Orchard
07.2015 - 02.2017
Executive Director
Greatwood At SugarLand
08.2014 - 06.2015
Director of Sales and Marketing, Mentor
Greatwood At Sugar Land
01.2010 - 08.2012
Associate of Arts -
Wharton County Junior College
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