Melazia Jackson
Newburgh
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Advocacy Support Aide
Fearless! Hudson Valley
10.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Observed and monitored children's activities.
- Offered caring companionship and emotional support.
- Processed incoming and outgoing mail and packages.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Input data into spreadsheets and databases.
- Edited and proofread documents for accuracy and completeness.
- Supported staff on special assignments and projects.
RECEPTIONIST
Emergency one
10.2022 - 10.2024
- Greeted visitors warmly and ensured they had a positive experience
- Handled cash and credit card payments with accuracy
- Answered phones professionally in accordance with organizational protocols
- Assisted with administrative tasks such as filing documents, copying materials
- Ensured reception area was clean at all times and stocked with necessary supplies
- Checked visitors in and directed or escorted to appropriate departments and personnel
- Maintained confidentiality of sensitive information obtained through job duties
- Processed incoming mail and packages accurately and promptly
- Used sign-in sheets and other check-in procedures to track visitors on premises
- Managed multiple tasks and met time-sensitive deadlines.
ESTHETICIAN
Merle Norman Spa
11.2021 - 09.2022
- Provided spa services to clients, Provided waxing to clients, Provided education for before and after services, Sanitation of spa machines
- Provided a variety of skincare services, such as facials, peels, waxing, and microdermabrasion
- Maintained a clean work environment while adhering to safety regulations and sanitization standards
- Recommended and sold retail products to clients
- Used product and skincare knowledge to promote and sell services and retail products
- Kept detailed records of client information such as allergies, medical conditions, skin care history
SALES ASSOCIATE
Forever 21
10.2019 - 03.2020
- Provided Customer Service, Cash handling, Organization of store
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Performed cleaning tasks, keeping store neat and organized
- Performed cash register operations accurately according to company guidelines
SALES ASSOCIATE
Sears
08.2019 - 10.2019
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Performed cash register operations accurately according to company guidelines
Education
ASSOCIATE IN SCIENCE (A.S.) - CRIMINAL JUSTICE CANDIDATE
SUNY Ulster
Stone Ridge, NY12-2025
COSMETOLOGY - undefined
Capri Cosmetology Learning Center
02.2022
HIGH SCHOOL DIPLOMA - undefined
Newburgh Free Academy
06.2019
Skills
- Customer Service
- Sorting and Labeling
- Telephone Skills
- Time Management
- Mail Handling
- Office Administration
- Visitor Check-In
- Data Inputting
- Reception Desk Management
- Office Supply Inventory Control
- Microsoft Office
- Organization Skills
- Problem-solving
- Housekeeping support
- Relationship building
- Task prioritization
- Conflict resolution
- Cultural sensitivity
- Collaborative teamwork
- Attention to detail
- Emotional intelligence
- Administrative support
- Clear communication
Timeline
Advocacy Support Aide
Fearless! Hudson Valley
10.2024 - Current
RECEPTIONIST
Emergency one
10.2022 - 10.2024
ESTHETICIAN
Merle Norman Spa
11.2021 - 09.2022
SALES ASSOCIATE
Forever 21
10.2019 - 03.2020
SALES ASSOCIATE
Sears
08.2019 - 10.2019
COSMETOLOGY - undefined
Capri Cosmetology Learning Center
HIGH SCHOOL DIPLOMA - undefined
Newburgh Free Academy
ASSOCIATE IN SCIENCE (A.S.) - CRIMINAL JUSTICE CANDIDATE
SUNY Ulster
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