Melba Lightning-Sheley

• Experienced in accurate data entry of 504 documentation in SuccessEd, ensuring compliance with state and district guidelines
• Coordinate and schedule 504 meetings, communicate with parents and teachers, and ensure proper documentation
• Organized student files efficiently to enhance accessibility and streamline office operations
• Managed daily office tasks, contributing to smooth operations and effective workflow
• Handled incoming correspondence for timely responses and effective communication

• Provided administrative support and managed daily office operations
• Maintained accurate records and documentation, ensuring compliance with district policies
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
• Supported daily operations with tasks such as data entry, photocopying, scanning, and faxing
• Enhanced office efficiency by organizing and maintaining filing systems for essential documents

504 Guidance Clerk

• Updated records for maintaining accurate and up-to-date student information
• Supported counselors with administrative tasks with filing and data entry and scheduling appointments
• Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary

Attendance Clerk

• Track and monitor student attendance records.
• Follow up on discrepancies and ensure accurate reporting
• Communicate with parents regarding absences and compliance issues

• Managed PEIMS reporting for the special education services department
• Provided quality clerical support through data entry, document management, email correspondence
• Reviewed files, records and other documents to obtain information to respond to requests
• Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff
• Scheduled meetings between teachers, parents, school psychologists, and other specialists to discuss student progress
• Checked for accuracy by verifying data and records.

• Proficient in student records management and compliance to safeguard student privacy by diligently maintaining confidentiality in accordance with FERPA regulations
• Managed student records with precise data entry and monitoring, ensuring PEIMS and TEAL, compliance with state and federal regulations
• Trained new staff members on office operations, promoting consistency in procedures and upholding high standards of professionalism
• Ensured data integrity and security through rigorous quality control measures and adherence to best practices in accordance with HISD policies and procedures