Elayne Familia
Ocala,FL
Summary
I am a dedicated, organized, and dependable administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support with little to no supervision. As well as managing multiple priorities with a positive attitude with the willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Guidance Clerk
Marion County Public School
08.2023 - Current
- Maintain accurate attendance records and submit reports on attendance to the assigned area.
- Conduct thorough reports of attendance records to ensure accuracy and compliance with MCPS attendance policies.
- Partnered with Attendance Specialist and Guidance Counselor to discuss and address individual student attendance issues, reduce truancy rates, and provide necessary support.
- Facilitated receptionist activities by efficiently answering multi-line telephones, greeting visitors, and parents.
- Liaised between Spanish speaking families and teachers to maintained effective lines of communication.
- Maintained a filing system and scanned students documents for easy retrieval of information.
- Assist with organizing the scheduling procedure to maintain smooth flow of all ESE Department related tasks.
Substitute Teacher
Marion County Public School
10.2022 - 08.2023
- Followed classroom plans left by class teacher to provide instruction for students in all areas.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Maintain accurate, complete and correct records as required by district policy.
- Assigned, explained and graded homework.
- Monitored student progress and provided feedback to students, parents and school administrators.
- Supervised lunchroom and recess activities.
Para Professional
New York City Department Of Education
09.2016 - 06.2022
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Collaborated with parents and guardians to increase support and provide best learning environment.
- Took part in professional development workshops to boost skills.
Office Secretary
Birch Family Services
05.2009 - 01.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to by copying, faxing, and filing documents.
- Maintained paperwork and electronic files of students and staff organized.
- Gathered and organized materials to support operations as the School Bus and Food Program Coordinator.
Education
Certification - Medical Assistant
QCC Career Path Program
Queens05.2012
Associate of Arts - Childhood Education
CUNY Borough of Manhattan Community College
New York05.2010
Skills
- Customer Service
- Phone and Email Etiquette
- Data Entry
- Microsoft Office
- Multitasking and Organization
- Schedule Coordination
- Patient Scheduling
- Documentation and Recordkeeping
- Insurance Verification
- Patient Registration
- Recordkeeping
- Medical Terminology
Certification
CPR and First Aid
Medical Assistant
Teacher Assistant
Languages
Spanish
Native or Bilingual
Timeline
Guidance Clerk
Marion County Public School
08.2023 - Current
Substitute Teacher
Marion County Public School
10.2022 - 08.2023
Para Professional
New York City Department Of Education
09.2016 - 06.2022
Office Secretary
Birch Family Services
05.2009 - 01.2012
Certification - Medical Assistant
QCC Career Path Program
Associate of Arts - Childhood Education
CUNY Borough of Manhattan Community College
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