Summary
Overview
Work History
Education
Skills
Personal Information
Technical Skills
Core Skills
Timeline
Generic

MELBA M. GOLIDAY

Urbana,IL

Summary

Instructional technology professional focused on accessible digital learning materials, LMS support, and faculty collaboration. Background includes learning system modernization, WCAG 2.1 and Section 508 remediation, and instructional design work that improves usability, engagement, and instructional quality across academic programs.

Overview

29
29
years of professional experience

Work History

Instructional Lab Support Specialist

University of Illinois Urbana-Champaign
01.2023 - Current
  • Collaborated with faculty, researchers, and technical SMEs to create accessible digital learning materials and lab-based instructional resources that enhance student engagement.
  • Performed accessibility evaluations and remediation to ensure compliance with WCAG 2.1 and Section 508 standards, improving usability for diverse learners.
  • Facilitated LMS operations and adoption of digital learning tools, enhancing instructional technology integration across academic units.

Director, Instructional Technology Center / Instructional Coordinator

Eastern Illinois University / Ranken Technical College
01.2021 - 01.2023
  • Led faculty development programs in digital pedagogy, accessibility, and instructional innovation, fostering a culture of continuous improvement in teaching practices.
  • Directed instructional technology operations, LMS governance, and digital learning strategy, enhancing educational experiences across two institutions.
  • Designed online and hybrid courses, multimedia assets, and structured learning materials, facilitating effective learning for both technical and academic programs.

Program Coordinator / Instructional Designer

Eastern Illinois University / Ranken Technical College
01.2020 - 01.2023
  • Collaborated with SMEs to align content with program outcomes, ensuring accuracy and relevance.
  • Designed learning experiences using the ADDIE framework to enhance instructional quality.
  • Built prototypes, storyboards, and eLearning modules using Storyline, Captivate, and Rise 360.

Instructional Technology Coordinator / Instructional Coach

Confluence Academies
01.2015 - 01.2020
  • Delivered professional development on digital pedagogy, accessibility, and technology integration, equipping educators with skills to improve student outcomes.
  • Standardized digital learning practices, increasing instructional effectiveness and teacher confidence in technology integration.
  • Led district-wide instructional technology initiatives, enhancing engagement and learning experiences across five campuses.

Instructional Designer

St. Louis Community College
01.1998 - 01.2015
  • Designed online and instructor-led courses, enhancing engagement across diverse academic programs.
  • Developed multimedia learning assets and instructional materials, streamlining content delivery and learner comprehension.
  • Supported faculty in effectively adopting digital learning tools, fostering best practices in instructional design.

Education

Ed.S. - Instructional Technology

University of Central Missouri
Warrensburg, MO

M.S. - Instructional Technology

University of Central Missouri
Warrensburg, MO

Online Teaching & Learning Certificate -

University of Central Missouri
Warrensburg, MO

B.A. - English

Fisk University
Nashville, TN

Skills

  • Accessibility standards
  • Content Development
  • Design & Development
  • Instructional Quality Assessment
  • Facilitation and Delivery
  • Learning Systems
  • Adaptive Learning Strategies
  • Project Management Techniques
  • Continuous improvement
  • Cross-Functional Partnerships
  • Team Collaboration Techniques

Personal Information

Title: Learning Experience Designer & Instructional Technology Leader

Technical Skills

Canvas, D2L Brightspace, Moodle, Blackboard, Kaltura, SCORM, LTI, JAWS, NVDA, WAVE, Axe, UDOIT, Articulate Storyline, Captivate, H5P, Camtasia, Adobe Suite, Canva, Microsoft 365, SharePoint, Teams, Google Workspace, Confluence, Trello, Asana, Smartsheet

Core Skills

  • Learning Content Design & Development, Design end-to-end learning experiences for engineering, technical, and operational audiences. Applies ADDIE, adult learning theory, and human-centered design to create scalable, high-fidelity learning solutions. Develop prototypes, storyboards, simulations, and interactive modules using Storyline, Rise 360 and Captivate.
  • AI-Enhanced Learning Design, Use AI-enabled tools for rapid prototyping, content customization, and asset generation. Scale production of learning content while maintaining quality, accessibility, and instructional integrity. Integrate AI workflows into design processes to increase throughput and accelerate iteration cycles.
  • Quality Assurance & Standards, Conduct accessibility reviews using WCAG 2.1, Section 508, JAWS, NVDA, Axe, WAVE, and UDOIT. Establish templates, design guidelines, and content standards for consistent enterprise-wide learning quality. Maintain content libraries, version control, and documentation systems for long-term sustainability.
  • Facilitation & Delivery, Facilitate workshops, pilots, and learning sessions to refine and demonstrate designed content. Coach distributed trainers and support train-the-trainer programs across the learning community. Adapt design approaches based on facilitator feedback and delivery insights.
  • Program Management, Manage learning design projects from concept through delivery and sustainment. Coordinate timelines, stakeholders, and deliverables across HR, L&D, and technical teams. Partner with SMEs, vendors, and cross-functional units to ensure accuracy, alignment, and on-time execution.
  • Cross-Functional Partnerships, Optimize learning content for LMS delivery, tracking, and analytics. Integrate learning experiences with HR systems, workflows, and enterprise communications. Collaborate with SMEs, HR Operations, Communications, and external vendors to ensure content relevance and quality.
  • Measurement & Continuous Improvement, Build feedback loops and embedded measurement mechanisms within learning experiences. Analyze learner data, effectiveness metrics, and stakeholder feedback to inform iteration. Share best practices across the learning community to elevate enterprise-wide design capability.

Timeline

Instructional Lab Support Specialist

University of Illinois Urbana-Champaign
01.2023 - Current

Director, Instructional Technology Center / Instructional Coordinator

Eastern Illinois University / Ranken Technical College
01.2021 - 01.2023

Program Coordinator / Instructional Designer

Eastern Illinois University / Ranken Technical College
01.2020 - 01.2023

Instructional Technology Coordinator / Instructional Coach

Confluence Academies
01.2015 - 01.2020

Instructional Designer

St. Louis Community College
01.1998 - 01.2015

Ed.S. - Instructional Technology

University of Central Missouri

M.S. - Instructional Technology

University of Central Missouri

Online Teaching & Learning Certificate -

University of Central Missouri

B.A. - English

Fisk University
MELBA M. GOLIDAY