Overview
Work History
Education
Skills
Timeline
Generic

Mele Lopez

Manteca,CA

Overview

4
4
years of professional experience

Work History

After School Program Team Lead

Gateway International School
Sacramento, California
01.2023 - Current
  • Provided support to junior staff during peak periods of workloads.
  • Resolved escalated parent and student complaints or queries promptly and efficiently.
  • Identified opportunities for process improvements, implementing changes when required.
  • Trained new staff in relevant processes and procedures.
  • Supported the manager in developing plans for future projects, initiatives and objectives.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.

Paraprofessional

Gateway International School
Sacramento, CA
08.2021 - 01.2023
  • Attended professional development workshops related to job responsibilities.
  • Created and maintained positive relationships with students, parents, and colleagues.
  • Planned and supervised games and other recreational activities for students.
  • Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
  • Handled clerical duties, managed classrooms, and coordinated documents for teachers.

Retail Sales Associate

CVS Pharmacy
Fair Oaks, CA
04.2021 - 07.2021
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.

Education

High School Diploma -

Mira Loma High School
Sacramento
06-2020

Some College (No Degree) - Veterinarian Technician

Modesto Junior College
Modesto, CA

Some College (No Degree) - General Science

American River College
Sacramento, CA

Skills

  • Customer service
  • Planning and organization
  • Communication skills
  • Time management
  • Problem solving
  • Adaptability
  • Inventory management
  • Clerical support

Timeline

After School Program Team Lead

Gateway International School
01.2023 - Current

Paraprofessional

Gateway International School
08.2021 - 01.2023

Retail Sales Associate

CVS Pharmacy
04.2021 - 07.2021

High School Diploma -

Mira Loma High School

Some College (No Degree) - Veterinarian Technician

Modesto Junior College

Some College (No Degree) - General Science

American River College

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Mele Lopez