Melenaite Delmar

• Lead care coordination for residents with memory loss and co-occurring developmental disabilities (cerebral palsy, intellectual disabilities), ensuring care plans both cognitive and physical support needs.
• Collaborate with clinical team, therapists, and behavioral specialists to develop and implement individualize care plans focused on safety, dignity, and functional ability across all levels of cognition and ability.
• Oversee behavioral documentation and work closely with clinical teams to identify patterns and implement trauma-informed, non-pharmacological interventions tailored to each resident’s developmental profile.
• Coordinate with PT/OT for residents with mobility and neuromuscular conditions, ensuring appropriate assistive devices, positioning aids, and fall prevention measures are in place.
• Guide dining support plans, including modified textures and adaptive utensils for residents with swallowing difficulties or fine motor impairments.
• Provide staff training on dual-diagnosis care, reinforcing best practices in communication, behavioral support, and respectful, person-centered assistance.
• Facilitate collaborative family and care team meetings to review care progress, end-of-life planning, and interdisciplinary updates, ensuring continuity and transparency in resident care.

• Coordinated individualized therapeutic programming for adolescents navigating mental health diagnoses, trauma, neurodivergence, and developmental disabilities, in alignment with clinical treatment plans.
• Engaged with families and interdisciplinary teams to align on therapeutic goals, progress, and aftercare planning, ensuring continuity of care across settings.
• Facilitated daily group schedules incorporating therapeutic recreation, mindfulness practices, life skills training, and sensory-based interventions to meet diverse cognitive and behavioral needs.
• Adapted program activities to accommodate youth with cognitive, physical or developmental challenges, ensuring full participation and a sense of inclusion across treatment groups.
• Supported youth with co-occurring disorders through structure, visual aids,and individualized behavioral reinforcement plans.
• Created a safe and affirming environment by integrating, and nature-based grounding activities into the daily structure.

• Supported clinical documentation integrity by training accurate and compliant use of ICD-10, CPT, and HCC codes, ensuring alignment with value-based care models and CMS reporting standards.
• Assisted in reviewing clinical documentation for completeness and correctness, helping to reduce coding errors, improve reimbursement accuracy, and maintain audit readiness.
• Reviewed and interpreted EHR records across state health information exchanges (HIEs) and public data systems to support continuity of care, accurate documentation, and clinical decision-making.
• Assisted care teams in reconciling clinical records from external providers and facilities, ensuring integrated, up-to-date health histories for complex patients.

• Coordinated corporate travel logistics for executives and teams, managing itineraries, accommodations, and transportation to align with organizational budgets and timelines.

• Negotiated contracts with airlines, hotels, and transportation vendors, securing cost-effective and high-quality services.

• Resolved last-minute travel changes and emergencies, ensuring minimal disruption to business operations.

• Maintained detailed records of travel expenses, preparing comprehensive reports for budget tracking and compliance.

• Provided exceptional customer service, earning positive feedback and repeat business from corporate clients.