MELENEY MCDONALD
Eastpoint,GA
Summary
Hard-working, experienced and dedicated to delivering the highest quality service to every client. Reliable and conscientious. Customer-oriented management professional with expertise in identifying problems and implementing corrective actions. Hardworking with a strong work ethic and positive attitude. Highly effective in fast-paced work environments. Detailed security professional with 10 years of experience bringing leadership and intuition to commercial and private security teams. Adept at monitoring high volumes of people while providing safety. Skilled at resolving conflicts and diffusing escalated situations.
Overview
15
15
years of professional experience
Work History
Security Operator
HD Supply
06.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Maintained a safe environment for employees, customers, and visitors with vigilant monitoring of surveillance cameras.
- Issued access cards to authorized personnel to monitor access points.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored alarm systems diligently, responding swiftly to any triggered alarms or suspicious activity detected onsite.
- Monitored CCTV cameras and alarm systems for security breaches.
Bus Attendant
Palm Beach County School District
03.2022 - Current
- Supervised and assisted special-needs passengers, offering individual adult attention during transport.
- Assisted with safe and efficient boarding of all bus passengers.
- Documented disciplinary and behavioral incidents in tailored reports.
- Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
- Used appropriate restraint devices and procedures.
- Monitored behavior to keep order and prevent bus driver from being distracted.
- Supervised students and maintained discipline on bus to reduce driver distraction.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
- Operated lift and secured wheelchair to maximize student safety and stability.
- Placed special needs students in designated seats and fastened and secured seat belts before departure to reduce risk of injury.
Package Handler
UPS
11.2021 - 02.2022
- Assembled, sealed, and loaded packages into correct trucks.
- Monitored and tracked shipment progress to confirm on-time delivery.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Maintained accurate records of incoming and outgoing packages and shipments for future reference.
Security Officer
ALLIED UNIVERSAL SECURITY SERVICES
08.2018 - 10.2021
- Inspected parking lot to verify vehicles were properly parked and displayed parking permits
- Checked passes and credentials of persons seeking to enter property and issued passes for guests
- Monitored CCTV cameras and secured building entrances
- Patrolled parking lot and performed foot patrols on premises to ensure safety of employees and visitors
- Greeted tenants and guests entering and leaving the property
- Monitored loading dock and recorded all activity in a daily officer report
- Patrolled the premises regularly to ensure safety of employees and visitors.
- Reported suspicious activities and persons to law enforcement.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Security Officer
SECURITAS SECURITY SERVICES
04.2010 - 08.2018
- Maintained safety by quickly responding to alarms and investigating disturbances
- Inspected parking lot to verify vehicles were properly parked and displayed parking permits
- Monitored loading dock and recorded all activity in a daily officer report
- Monitored access control systems, including CCTV systems
- Patrolled the premises regularly to ensure safety of employees and visitors
- Oversaw premises to identify safety risks and ensure employee and visitor safety of
- Patrolled buildings, facilities and perimeter areas to prevent damage to property.
Housekeeping
INITAL CLEANING SERVICES
03.2009 - 03.2010
- Followed proper handling procedures for chemical cleaners and power
Education
Associate of Science - Nursing
T.A. Lawson State Community College
Birmingham, AL05.2004
High School Diploma -
A H Parker High School
Birmingham, AL05.2000
Skills
- Active Listening
- Surveillance
- Special Needs Support
- Patrolling Techniques
- Schedule Coordination
- Security operations experience
- Security camera monitoring
- Access systems and patrol
- Incident Reporting
- CCTV Monitoring
Timeline
Security Operator
HD Supply
06.2023 - Current
Bus Attendant
Palm Beach County School District
03.2022 - Current
Package Handler
UPS
11.2021 - 02.2022
Security Officer
ALLIED UNIVERSAL SECURITY SERVICES
08.2018 - 10.2021
Security Officer
SECURITAS SECURITY SERVICES
04.2010 - 08.2018
Housekeeping
INITAL CLEANING SERVICES
03.2009 - 03.2010
Associate of Science - Nursing
T.A. Lawson State Community College
High School Diploma -
A H Parker High School
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