MELIA GONZALES
Antioch,CA
Summary
Dynamic, results-driven professional with proven success in behavioral health, administrative coordination, and client engagement. Expert at implementing behavior plans, driving measurable skill gains, and fostering strong client relationships. Recognized for adaptability, high energy, and an ability to deliver exceptional results under pressure.
Overview
8
8
years of professional experience
Work History
Behavioral Technician (ABA)
Maxim Healthcare Services
Antioch, CA
12.2024 - Current
- Deliver individualized ABA therapy to children with autism and developmental conditions.
- Implement BCBA treatment plans, achieving measurable progress in communication, social skills, and independence.
- Collect detailed behavioral data for progress tracking and adjustments.
- Train new staff on behavioral strategies and client interaction.
Administrative Specialist
Contra Costa County EHSD
Antioch, CA
05.2024 - 12.2024
- Managed confidential case records and streamlined documentation systems.
- Provided exceptional frontline customer service, connecting clients to resources.
- Increased efficiency by digitizing files and improving tracking systems.
Logistics Associate
Amazon
Antioch, CA
10.2021 - 11.2023
- Operated PIT equipment and ensured accurate, high-volume order fulfillment.
- Supported AFE Sortation and WaterSpider operations for on-time delivery.
Sales & Retail Associate
Shell, Speedway & Circle K
Antioch, CA
02.2018 - 11.2021
- Delivered top-tier customer service and exceeded sales targets.
- Trained and mentored new staff in POS operations and upselling strategies.
Education
Executive Administrative Certification -
Liberty Adult College
Brentwood, CAMetropolitan State University of Denver
Denver, COSkills
- Applied Behavior Analysis (ABA)
- Client & Family Engagement
- Data Collection & Progress Reporting
- Training & Staff Development
- Administrative Coordination
- Microsoft Office Suite
- Community Integration Support
- Conflict Resolution
Accomplishments
- Consistently praised for client engagement and professionalism.
- Excelled in balancing precision and compassion in high-demand roles.
- Rapidly adaptable to new industries and responsibilities.
- Created highly effective new program that significantly impacted efficiency and improved operations.
Professional Development
- Peer Support Specialist
- Leadership Principles
- Interrupting Unconscious Bias
Timeline
Behavioral Technician (ABA)
Maxim Healthcare Services
12.2024 - Current
Administrative Specialist
Contra Costa County EHSD
05.2024 - 12.2024
Logistics Associate
Amazon
10.2021 - 11.2023
Sales & Retail Associate
Shell, Speedway & Circle K
02.2018 - 11.2021
Executive Administrative Certification -
Liberty Adult College
Metropolitan State University of Denver