MELICIE MENTOR
BALDWIN,NY
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
SALES ASSOCIATE
VICTORIA’S SECRET
12.2019 - Current
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Meticulously operated POS system transactions include credit, cash, exchanges, returns to ensure seamless and accurate cash flow
- Supported opening and closing of each shift demonstrating leadership and punctuality.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Built diverse and consistent sales portfolio
Sales Associate
American Eagle Outfitters, Inc
08.2020 - 04.2021
- Met merchandise processing standards and maintained organized and accessible work area.
- Offered product and service consultations and employed upselling techniques.
- Trained new team members in cash register operation, stock procedures and customer services.
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Education
Bachelor of Science - Health Promotion And Wellness
Farmingdale State College
Farmingdale, NY12.2023
Skills
- Teamwork and Collaboration
- Time Management
- Registration Documents
- Multitasking Strengths
- Customer Service
- Verbal Communication
- Documentation and Recordkeeping
- Policy and Procedure Adherence
- Presentations and Demonstrations
- Microsoft Access
Timeline
Sales Associate
American Eagle Outfitters, Inc
08.2020 - 04.2021
SALES ASSOCIATE
VICTORIA’S SECRET
12.2019 - Current
Bachelor of Science - Health Promotion And Wellness
Farmingdale State College
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