Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Melida Arias

Clifton,NJ

Summary

Reliable Secretary driven to promote operational efficiency through advanced administrative and decision-making abilities. Insightful and productive team member with active communication skills. Employs flexible approach to resolving daily issues.

Overview

21
21
years of professional experience

Work History

Secretary

Clifton Board of Education
Clifton, NJ
09.2024 - Current
  • Provided administrative support to the principal, teachers, and other school personnel.
  • Maintained accurate records of student attendance data on a daily basis.
  • Greeted visitors and answered phone calls, providing information to parents and staff members.
  • Handled confidential information regarding students carefully and with discretion.
  • Supported school director and teaching staff by greeting visitors, taking messages, responding to emails, and completing clerical tasks.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Scheduled appointments for faculty members and administrators.
  • Assisted in organizing field trips by coordinating transportation arrangements with bus companies.

Quality Documentation Specialist

Multi-pak
Wellness-West Caldwell, NJ
12.2019 - 08.2024
  • Create, Verify, and update Master Batch Record templates used for Production Operations (Primary and Secondary).
  • Management of Master Batch Record logbook.
  • Review Client Specific information provided for Batch Records ( Warehouse Issuance/returns and Reconciliation.
  • Draft PO Specific information and other vital information from clients specifications (work order, start up checks and pack out instructions)
  • Review and verify the receipt of new product evaluation form, including stability document COA, and receiving reports.
  • Create and verify shipper labels.
  • Issued and approved Batch Records (PO Specific) to Quality office prior to production.
  • Verified accuracy and completeness of Bath Records after the production of every product.
  • Complete final reconciliation.
  • Issue Certificate of Conformance (COC) for the release of finished goods.
  • Ensure the released of Batch Records in a timely manner.
  • Provide all requested documentation to the production and shipping department.
  • Verify accuracy and completeness of documents to ensure cGMP.
  • Electronically scanning and physically archiving of Batch Records.
  • Assist and facilitate internal investigation and deviations associated with Batch records.
  • Provide Client support and Email completed Batch Records to selected clients.

Quality Assurance Documentation Specialist

Garden State Nutrition & Wellness
West Caldwell, NJ
05.2015 - 11.2019
  • Carried out quality assessment measures of all the products ready to be shipped and incoming raw materials.
  • Issued and approved Batch Records (PO Specific) to Quality office prior to production.
  • Took a thorough look at the plans, specifications, and blueprints to understand the product requirements.
  • Managed timely deposition of finished goods and resolved quality-related issues adhering to deadlines.
  • Issue Certificate of Conformance (COC) for the release of finished goods.
  • Electronically scanning and physically archiving of Batch Records.
  • Preprepared documentation of the inspection process, which includes detailed reports and performance records.
  • Recommended improvement measures to the production process to ensure quality control standards are met.
  • Draft PO Specific information and other vital information from clients specifications (work order, start up checks and pack out instructions).
  • Create, Verify, and update Master Batch Record templates used for Production Operations.
  • Create and verify shipper labels.

Quality Assurance Team Lead

Reed Lane, Inc
Wayne, NJ
06.2006 - 03.2015
  • Developed, implemented, and managed the Quality Assurance Systems Personnel and procedures governing the handling of products and components.
  • Provided leadership, guidance, and direction to the Quality Staff in support of achieving individual goals, goals of the department, and goals of the organization.
  • Provided representation and communication during audits with Customer Quality Units and Regulatory Agencies.
  • Oversaw, optimized, and streamlined all the Quality Control practices in a cGMP compliance manner.
  • Supervised the Quality team and participated in regular meetings to discuss ongoing projects and shared new information in the field of quality assurance.
  • Inspected facilities to identify possible hazards and recommended corrective measures to management.
  • Developed procedures for maintaining quality system performance and conducted other quality control activities.
  • Reported to management on the performance of the quality system issues and recommended actions.
  • Acted as key point of contact for all QA aspects of releases by providing QA services and coordinating QA resources internally and externally; supported quality control assessments on manufacturing floor as needed.

Customer Service Representative

Moss Lighting
Hackensack, NJ
02.2004 - 05.2006
  • Delivered excellent customer care and create sustainable value for customers.
  • Handled service and information request; resolved disputes in a professional and respectful manner.
  • Contributed to team results by supporting all colleagues to be successful in meeting client needs.
  • Provided empathetic and compassionate service that leaves a good impression.
  • Maintained satisfaction records and constantly seeking new ways to improve customer service.
  • Offered hands-on assistance to customers, assessed needs, and maintained current knowledge of consumer preferences.
  • Maintained customer satisfaction with forward-thinking strategies; responded to customer requests for products, services, and company information.
  • Cultivated customer loyalty, promoted repeat customers, and improved sales.
  • Communicated with vendors regarding backorder availability, future inventory, and special orders.

Education

Certificate - Laboratory Technician

Fortis Institute
Wayne, NJ

Skills

  • Effective communication
  • Attention to detail
  • Quality improvement
  • Supervision and leadership
  • Reports management
  • Testing and auditing
  • Adaptable and creative
  • Quick learner
  • Quality system documentation
  • Process improvement
  • Policies and procedures
  • Ability to maintain relationships
  • Collaboration
  • Teamwork
  • Administrative support
  • Managing records
  • Database management
  • Complying with administrative systems
  • Facilitating solutions
  • Communicating solutions
  • Professional image
  • Scheduling appointments
  • Record keeping
  • Document management
  • Microsoft Office
  • Confidential information handling
  • Customer service
  • Office organization
  • Office administration

Languages

Spanish
Professional

References

References available upon request.

Timeline

Secretary

Clifton Board of Education
09.2024 - Current

Quality Documentation Specialist

Multi-pak
12.2019 - 08.2024

Quality Assurance Documentation Specialist

Garden State Nutrition & Wellness
05.2015 - 11.2019

Quality Assurance Team Lead

Reed Lane, Inc
06.2006 - 03.2015

Customer Service Representative

Moss Lighting
02.2004 - 05.2006

Certificate - Laboratory Technician

Fortis Institute

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