Melissa Marcantel Kino
Palm Beach Gardens,FL
Summary
Operations executive and entrepreneur with a strong background in building businesses and optimizing operations. Expertise in creating scalable systems and delivering exceptional client experiences across various industries. Proven track record in driving growth through strategic planning, relationship management, and community engagement.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Florida Licensed Realtor
Premier Brokers International
Palm Beach, Florida
05.2024 - Current
- Scheduled home viewings with potential buyers.
- Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
- Built strong relationships with clients through effective communication and support.
- Managed real estate transactions from initiation to closing.
- Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
- Advised clients on market trends and local real estate conditions, helping them make informed decisions.
Georgia Licensed Realtor
Keller Williams Realty Atlanta Partners
Duluth, Georgia
07.2005 - Current
- Provide concierge-level real estate advisory services to buyers, sellers, and investors, leveraging market knowledge, negotiation expertise, and relationship-based service.
- Developed comprehensive marketing strategies, comparative market analyses, and listing presentations to effectively position properties in the market.
- Negotiated purchase agreements, contracts, inspections, and closing terms to secure favorable outcomes for clients.
- Coordinated all phases of transactions, ensuring smooth and timely closings while maintaining clear communication with all parties involved.
- Build long-term referral relationships through outstanding customer service and communication.
Founder, President & Chief Executive Officer
Melissa Marcantel, Inc.
01.2011 - Current
- Founded and led a successful consulting, coaching, and wellness company, overseeing strategic planning, operations, marketing, business development, and client experience.
- Developed and delivered leadership, wellness, nutrition, and lifestyle transformation programs, positively impacting thousands of clients.
- Created and facilitated workshops, retreats, keynote presentations, webinars, and virtual training programs, fostering client engagement and growth.
- Built referral-based business through strategic partnerships and brand development, enhancing service delivery and client relationships.
- Managed client acquisition, retention strategies, communications, and long-term customer relationships.
- Directed financial planning, budgeting, vendor relationships, business systems, and operational processes.
Real Estate Investor
Redemption Reality
Palm Beach, Florida
06.2024 - Current
- Research, read prospectuses, financial statements, and risk disclosures before buying.
- Research investments thoroughly, providing accurate personal and tax information, monitoring your portfolio regularly, and understanding the risks involved.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Interior Design & Home Staging Consultant
01.2003 - Current
- Staged occupied and vacant homes to elevate market appeal and optimize resale value through strategic layout and decor.
- Organized homes for staging, enhancing buyer appeal. to create inviting, buyer-ready spaces.
- Consulted with homeowners to understand design preferences, lifestyle needs, and project budgets.
- Crafted design concepts, mood boards, and finish selections to align with client vision and enhance overall aesthetic.
- Created functional space plans that maximize flow and aesthetics.
- Selected paint colors, lighting, furnishings, artwork, and accessories.
- Coordinated with vendors and managed product ordering and installation timelines to ensure seamless project execution.
Owner & Operator
PB Contempo Spa
Johns Creek, USA
12.2004 - 12.2011
- Owned and operated a successful luxury spa and wellness business, overseeing daily operations, staffing, financial management, marketing, and client experience.
- Managed hiring, onboarding, scheduling, payroll, inventory, bookkeeping, and customer service to ensure smooth operations.
- Oversaw budgeting, financial reporting, tax preparation, and QuickBooks accounting, maintaining fiscal responsibility.
- Developed marketing campaigns, community partnerships, and promotional events to enhance brand presence and community engagement.
- Improved operational efficiency while maintaining exceptional client satisfaction and retention.
Education
Licensed Realtor - Real Estate
Gold Coast
Boca Raton, FLLicensed Realtor - Real Estate
Atlanta Realtors School of Real Estate
Atlanta, GAAssociate of Science - Dental Hygiene
DeKalb College / Georgia State University
Dunwoody, GASome College (No Degree) - Health Sciences
University of Colorado
Boulder, COSkills
- Executive leadership
- Visionary leadership
- Strategic vision
- Business development
- Strategic Planning
- Operations management
- Financial management
- Project management
- Team leadership
- Cross-functional collaboration
- Contract negotiation
- Contract management
- CRM Software
- KW Command
- Top Producer CRM
- MLS Systems
- High-End Service
- Brand strategy
- Online Presence
- Organizational structure
- Negotiation
- Relationship building
- Client experience
Affiliations
- National Association of REALTORS
- Palm Beach Board of REALTORS
- Broward, Palm Beaches & St. Lucie- Palm Beach REALTORS
- Georgia Association of REALTORS
Certification
- Certified Integrative Nutrition Health Professional
- Wellness & Lifestyle Coaching Certifications
- Leadership & Public Speaking Training
Community Involvement And Leadership
- Event and fundraising leadership experience
- Active supporter of nonprofit organizations, philanthropic initiatives, and community events
- Author (Melissa's Inspiration), speaker on women's leadership, wellness, and personal growth
- Advocate for servant leadership, healthy living, and meaningful community connection
Timeline
Real Estate Investor
Redemption Reality
06.2024 - Current
Florida Licensed Realtor
Premier Brokers International
05.2024 - Current
Founder, President & Chief Executive Officer
Melissa Marcantel, Inc.
01.2011 - Current
Georgia Licensed Realtor
Keller Williams Realty Atlanta Partners
07.2005 - Current
Owner & Operator
PB Contempo Spa
12.2004 - 12.2011
Interior Design & Home Staging Consultant
01.2003 - Current
Licensed Realtor - Real Estate
Gold Coast
Licensed Realtor - Real Estate
Atlanta Realtors School of Real Estate
Associate of Science - Dental Hygiene
DeKalb College / Georgia State University
Some College (No Degree) - Health Sciences
University of Colorado