Summary

Overview

Work History

Education

Skills

Timeline

Melila Pulalasi

Lakewood,WA

Summary

Friendly person with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in production, and preparation.

Overview

1

1

year of professional experience

Work History

Coffee Barista

Starbucks

06.2023 - Current

Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Cleaned counters, machines, utensils, and seating areas daily.
Handled cash transactions accurately, maintaining accountability for daily register balances.
Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
Collaborated with team members to deliver timely and accurate orders during peak hours.
Controlled line and crowd with quick, efficient service.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Displayed strong problem-solving abilities when addressing customer complaints or concerns promptly while maintaining professionalism at all times.
Developed strong product knowledge to upsell menu items and increase overall sales revenue.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Education

No Degree - Accounting And Business Management

Saint Martin's University

Lacey, WA

05.2028

High School Diploma -

Lakes High School

Lakewood, WA

06.2024

Skills

Workplace Safety

Cleanliness standards

Quality Standards

Team Player

Adaptive and creative

Cash Handling

Active listener

Exceptional customer service

Timeline

Coffee Barista

Starbucks

06.2023 - Current

No Degree - Accounting And Business Management

Saint Martin's University

High School Diploma -

Lakes High School