Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Kelsey Palacios

Glendale,AZ

Summary

Hard working and organized worker with over 5 years of customer service and inventory management. Adept at maintaining cleanliness standards and fostering a welcoming environment, ensuring a superior customer experience while optimizing stock levels.

Overview

7
7
years of professional experience

Work History

Coffee Barista

Coffee Bean & Tea Leaf
08.2023 - Current
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled cash transactions accurately, maintaining accountability for daily register balances.
  • Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Maintained regular and consistent attendance and punctuality.
  • Assisted in inventory management, reducing waste and optimizing stock levels for daily operations.

Stock Manager

Forever 21
08.2018 - 10.2021
  • Maintained neat and organized backroom to easily access merchandise and drive sales.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Improved inventory accuracy by conducting regular audits and implementing efficient stock management systems.
  • Increased operational efficiency by identifying areas for improvement within warehouse layout and storage solutions.
  • Inventoried warehouse stock on monthly, quarterly and annual basis.
  • Oversaw transition to new inventory management software, ensuring smooth changeover.
  • Improved warehouse organization, leading to more efficient retrieval process.

Education

Moon Valley High School
Phoenix, AZ
05-2018

Skills

  • Workplace safety
  • Cleanliness standards
  • Quality standards
  • Inventory management
  • Customer experience management
  • Online transaction processing
  • Display maintenance
  • Food safety oversight
  • Inventory handling
  • Time management
  • Problem-solving
  • Adaptive and creative
  • Decision-making
  • Exceptional customer service

Accomplishments

  • Promoted to Shift Supervisor after 4 months.

Languages

Spanish
Native or Bilingual

Timeline

Coffee Barista

Coffee Bean & Tea Leaf
08.2023 - Current

Stock Manager

Forever 21
08.2018 - 10.2021

Moon Valley High School

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