Melin Montemayor
Helotes
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
6
6
years of professional experience
Work History
Social Media Manager
AMA Boutique
02.2020 - Current
- Assist guest with questions or concerns
- Prepared merchandise for sales floor by pricing or tagging.
- Managing Financial transactions
- Manage Social Medias
- Built relationships with customers to encourage repeated business.
- Developed and implemented social media strategies to enhance brand visibility.
Sales Associate/Hat Shaper
Chestnut Cowgirl, San Antonio
01.2025 - Current
- Drive sales by engaging with customers
- Answer any questions regarding hats
- Customize hat to the customers vision
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted social media engagement with consistent posting and timely responses to audience interactions.
Sales Associate/Hat Shaper
Cavenders Boot City, San Antonio
01.2023 - 09.2023
- Answer any questions regarding hats and boots
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
BBA - Marketing
Texas A&M University San Antonio
San Antonio, TX12.2026
High School Diploma - undefined
O’Connor High School
Helotes, TX06.2021
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Outgoing personality
- Relationship building
- Upselling
- Social media management
- Photo and video editing
- Content creation
- Positive attitude
Timeline
Sales Associate/Hat Shaper
Chestnut Cowgirl, San Antonio
01.2025 - Current
Sales Associate/Hat Shaper
Cavenders Boot City, San Antonio
01.2023 - 09.2023
Social Media Manager
AMA Boutique
02.2020 - Current
High School Diploma - undefined
O’Connor High School
BBA - Marketing
Texas A&M University San Antonio