Summary
Overview
Work History
Education
Skills
Timeline
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Melina Cronin

Richland,WA

Summary

Dynamic professional with a proven track record at New Beginnings Thrift, excelling in cash register operation and customer service. Known for enhancing customer satisfaction through personalized service and effective communication. Demonstrated attention to detail and strong product knowledge, ensuring a welcoming and organized shopping environment.

Overview

2
2
years of professional experience

Work History

Housekeeper

Home2 Suites By Hilton
Richland, Washington
08.2025 - Current
  • Cleaned and maintained guest rooms to ensure a welcoming environment.
  • Replenished supplies and amenities in guest rooms and common areas.
  • Assisted with laundry operations to provide fresh linens for guests.
  • Collaborated with team members to complete daily housekeeping tasks efficiently.
  • Used cleaning chemicals following proper guidelines.

Cashier

New beginnings thrift
Richland, WA
11.2023 - 12.2024
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Answered customers' questions and provided information on store procedures or policies.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Welcomed customers, offering assistance to help find store items.

Cleaner

Elemar Oregon Granite & Marble
Pasco, Washington
10.2023 - 09.2024
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Inspected rooms for cleanliness prior to guest arrival.
  • Dusted furniture, machines or equipment.
  • Polished windows, glass partitions or mirrors using sponges or squeegees.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Kept business entrances clean, tidy and professional in appearance.

Education

Bachelor of Science - Business Management

Western Governors University
Salt Lake City, UT
06-2028

Skills

  • Cash register operation
  • Merchandise organization
  • Customer service
  • Product knowledge
  • Sanitation practices
  • Attention to detail
  • Conflict resolution
  • Time management
  • Effective communication
  • Upselling techniques
  • Empathy and patience
  • Basic math

Timeline

Housekeeper

Home2 Suites By Hilton
08.2025 - Current

Cashier

New beginnings thrift
11.2023 - 12.2024

Cleaner

Elemar Oregon Granite & Marble
10.2023 - 09.2024

Bachelor of Science - Business Management

Western Governors University
Melina Cronin