Summary
Work History
Education
Skills
Affiliations
Timeline
Generic

Melina Dixon

Caddo mills,TX

Summary

Taught the Medical Assistant curriculum at Concorde University and National Institute of technology

Work History

Remote Customer Service

Strategic Fulfillment Group
  • Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.
  • Delivered prompt service to customers, minimizing wait the scheduling process.
  • Enhanced customer satisfaction by providing timely and efficient premier support services.

Housekeeper

Multiple Clients
Dallas, Greenville Texas
2014 - 2021
  • Cleaned and sanitized rooms, ensuring adherence to health and safety standards.
  • Managed laundry processes, including sorting, washing, and folding linens efficiently.
  • Restocked supplies and ordered necessary materials

Medical Assistant

Dr Sara Tranchina
PresbyterianHospital Dallas, Texas
2008 - 2010
  • Assisted in patient intake processes and updated medical records efficiently.
  • Supported healthcare team with routine clinical tasks and patient education initiatives.
  • Coordinated appointment scheduling and managed follow-up communications effectively.
  • Maintained cleanliness and organization of examination rooms to enhance patient experience.

Instructor of Medical Assistant Curriculum

National Institute of Technology
Austin, Texas
2005 - 2009
  • Developed and delivered engaging lesson plans for diverse student groups.
  • Assessed student performance through various evaluation methods.
  • Facilitated interactive learning environments using technology tools.
  • Collaborated with faculty to enhance curriculum content and delivery.

Education

Associate of Science - Psychology

Tyler Junior College, Tyler, Texas
Tyler, TX
05.2020

Registered Medical Assistant

Bryan Institute
Arlington, Texas
06.1991

Skills

    Customer service

Affiliations

Member of the Certified Board of the American Association of Medical Assistants

Timeline

Remote Customer Service

Strategic Fulfillment Group

Housekeeper

Multiple Clients
2014 - 2021

Medical Assistant

Dr Sara Tranchina
2008 - 2010

Instructor of Medical Assistant Curriculum

National Institute of Technology
2005 - 2009

Associate of Science - Psychology

Tyler Junior College, Tyler, Texas

Registered Medical Assistant

Bryan Institute

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Melina Dixon