Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Timeline
Generic

Melina Espinoza

Edinburg,TX

Summary

Motivated Store Associate with thorough understanding of customer service, product merchandising, and inventory management. Strengths include effective communication skills, ability to handle multiple tasks simultaneously, and commitment to maintaining high levels of store cleanliness and organization. Notable contributions include enhancing customer satisfaction through proactive engagement and resolution of issues in previous roles.

Overview

2
2
years of professional experience

Work History

Store Associate

7-Eleven
Edinburg, TX
12.2024 - Current
  • Trained new employees on store procedures and best practices
  • Followed communication procedures, guidelines and policies.
  • Followed age-restricted product laws (alcohol/tobacco) and health regulations
  • Assisted customers with product selection and inquiries.
  • Operated cash register and handled transactions efficiently.
  • Restocked and organized shelves to maintain store appearance
  • Juggled multiple tasks such as cashiering, stocking, and customer service during rush hours.
  • Prioritized tasks to ensure the timely completion of store operations.
  • Promoted products, and upsold additional items to increase sales.
  • Worked effectively with colleagues to ensure smooth store operations
  • Assisted in coordinating shifts and maintaining a cooperative team environment
  • Handled customer complaints and resolved issues to ensure satisfaction

Trimmer

Lands' End
Stevens Point, WI
04.2024 - 07.2024
  • Collected clothes from racks and organized them for various stages in the production process.
  • Ensured efficient flow of items from one station to the next (steamers, trimmers, baggers)
  • Steamed clothes to remove wrinkles and hoop lines, ensuring high-quality finished products.
  • Paid close attention to garment presentation and appearance before moving to the next stage.
  • Removed unwanted threads and trimmed around logos and fabric to maintain a polished look.
  • Managed multiple responsibilities including collecting, steaming, trimming, and bagging clothes simultaneously.
  • Worked efficiently under time constraints to meet production targets and deadlines.
  • Bagged finished clothing, labeling items properly for customer identification.
  • Assisted in preparing clothes for the packaging station, ensuring items were ready for shipping.
  • Communicated effectively with team members to ensure proper coordination throughout the process.
  • Ensured precision in the trimming and bagging stages, paying attention to small details for a flawless finish.

Team Member

Whataburger
Edinburg, TX
11.2023 - 01.2024
  • Maintained working knowledge of restaurant's policies and procedures.
  • Organized and cleaned restaurant during downtime; maintain a sanitized work environment at all times.
  • Built and maintained internal and external customer satisfaction.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Communicated clearly and positively with coworkers and management.
  • Built sustainable relationships of trust through open and interactive communication.
  • Effectively managed large amounts of incoming calls.
  • Followed procedures for safe food preparation, assembly, and presentation.
  • Resolved complaints promptly and professionally.

Education

High School Diploma -

South Texas ISD World Scholars
510 S Sugar Rd, Edinburg, TX 78539
05-2022

Skills

  • Team Player
  • Organized
  • Visual and Fast learner
  • Communication
  • Customer Service
  • Motivation
  • Complete understanding of the appeals process, claims tracking, and follow-up
  • Experienced in accounts receivable, management, and collections
  • Other general medical administrative duties as required
  • Cash handling
  • Product promotion

Volunteer Experience

Museum of South Texas History, 200 N Closner Blvd, Edinburg, TX, 78541, 2022-09, 2022-09, A months worth of volunteering for the museum of South Texas, having helped the staff all over the building and learning new things. Did the variation of sweeping, mopping, dusting, wiping, etc.

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Store Associate

7-Eleven
12.2024 - Current

Trimmer

Lands' End
04.2024 - 07.2024

Team Member

Whataburger
11.2023 - 01.2024

High School Diploma -

South Texas ISD World Scholars

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