Melina Mendoza
El Paso
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
1
1
year of professional experience
2025
2025
years of post-secondary education
Work History
Rental Clerk
Fred Loya Insurance
El Paso
01.2025 - Current
- Processed rental agreements for customers in a fast-paced environment.
- Handled customer inquiries and resolved issues regarding rentals or services.
- Maintained accurate records of rentals and returns using company software.
- Provided clear instructions on rental policies and procedures to clients.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Maintained records of all rental transactions including vehicle type, pick-up date, return date and charges.
Education
San Elizario High School
San Elizario, TxSkills
- Rental agreement processing
- Rental policy communication
- Rental agreement
- Reservations
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Rental Clerk
Fred Loya Insurance
01.2025 - Current
San Elizario High School