Summary
Overview
Work History
Education
Skills
Certification
Brand Ambassador Programs
References
Timeline
Generic

Melina Putt

Slippery Rock,PA

Summary

Highly-motivated Marketing student with a strong desire to take on new challenges. Strong work ethic, adaptability, collaboration, and exceptional interpersonal and time-management skills. Seeking entry-level opportunities to expand skills and launch career while achieving company goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Kitchen Staff/Server

B&J Coney Island
Slippery Rock, Pennsylvania
03.2023 - Current
  • Greeted guests and provided menus, displaying excellent customer service to ensure satisfaction.
  • Took orders from customers face-to-face and over the phone, responding efficiently and professionally to any guest inquiries or complaints.
  • Checked food before serving it to customers, ensuring that each guest was served quickly and accurately.
  • Monitored dining room for cleanliness and proper set-up at all times, stocking service areas with supplies as needed.
  • Assisted in preparing food to speed up service, collaborating and communicating effectively with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies, and sweeping/mopping floors.
  • Followed health safety guidelines when preparing and serving food products.

Student Assistant for the Career Education Office

Slippery Rock University
Slippery Rock, Pennsylvania
02.2023 - Current
  • Answered incoming phone calls to address questions or transfer to appropriate staff members.
  • Greeted students, staff, alumni, and employers with excellent service when face-to-face or through phone conversations.
  • Assisted administrative personnel and staff members with various clerical tasks including photocopies and filings.
  • Assisted students with general inquiries and provided guidance to help them navigate the university's resources.
  • Facilitated communication between faculty members and students through email correspondence or telephone calls.

Stand Manager

Jay Vending
Hershey, PA
05.2018 - 12.2023
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Monitored inventory levels to ensure adequate stock for peak times.
  • Ensured compliance with health regulations and safety standards within the stand.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Bachelor of Science - Marketing

Slippery Rock University of Pennsylvania
Slippery Rock, PA
12-2024

Skills

  • Exceptional Customer Service
  • Strong Work Ethic
  • Teamwork and Collaboration
  • Administrative Tasks
  • Proficient in Microsoft Applications
  • Cash Handling
  • Time-management
  • Reliable and Organized
  • Positive and Outgoing

Certification

  • Human Research - Students Conducting No More Than Minimal Risk Research, CITI Certification - Issued October 2023
  • RAMP Server/Seller, PA Liquor Control Board Certification - Issued November 2023

Brand Ambassador Programs

  • Project #1 Nutrition Ambassador since April 2023
  • SMYLE USA Ambassador since October 2023
  • Bubble Skincare Ambassador since January 2024
  • Jimmi Swimwear Ambassador since January 2024

References

  • B&J Coney Island Owner/Employer, John D. Morgan - (724) 333-6968
  • Marketing Professor, Anindya Chatterjee - anindya.chatterjee@sru.edu

Timeline

Kitchen Staff/Server

B&J Coney Island
03.2023 - Current

Student Assistant for the Career Education Office

Slippery Rock University
02.2023 - Current

Stand Manager

Jay Vending
05.2018 - 12.2023

Bachelor of Science - Marketing

Slippery Rock University of Pennsylvania

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Melina Putt