Melina Ramirez
Grand Prairie
Summary
Motivated university student, currently attending the University of Texas at Arlington. Pursuing a degree in Exercise Science and studying to become a Physical Therapist. With a strong background in retail environment, outstanding customer service, problem-solving and sales skills, I hope to soon gain experience in the physical therapy community. Willingness to take on added responsibilities to meet team goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician In Training
Walmart Pharmacy
12.2022 - Current
- Counted, measured and compounded medications following standard procedures.
- Collected co-payments or full payments from customers.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Aided customers in understanding how to properly take medications.
- Answer phone calls and addressed questions from customers and healthcare providers
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
Customer Service Associate
Walmart
04.2021 - 12.2022
- Supervised the front end when the manager could not come in to work
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled exchanges and returns
- Worked flexible hours raging from 6 AM to 11PM
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Offered assistance to customers, paying attention to special needs or wants.
Gap Cashier
Gap Outlet
05.2021 - 04.2022
- In charge of the children's department, maintaining the clothes organized and renovating the department when needed.
- Responsible for checking customers merchandise and promoting GAP credit card and loyalty rewards.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Exercise Science
The University of Texas At Arlington
Arlington, TX06.2024
High School Diploma -
South Grand Prairie High School
Grand Prairie, TX06.2021
Skills
- Bilingual
- Customer Service
- Organized
- Fast Learner
- Team Collaboration
- Cash Register Operations
- Multitasker
- Exchange and Returns
Affiliations
* A part of the Honors College provided by the University of Texas at Arlington.
* A member of the Society in Kinesiology Scholars
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Pharmacy Technician In Training
Walmart Pharmacy
12.2022 - Current
Gap Cashier
Gap Outlet
05.2021 - 04.2022
Customer Service Associate
Walmart
04.2021 - 12.2022
Bachelor of Science - Exercise Science
The University of Texas At Arlington
High School Diploma -
South Grand Prairie High School
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