Melina Serrano
Dave’s Hot Chicken
Buena Park,CA
1
Certification
2
years of professional experience
Dynamic team player with a proven track record at Dave’s Hot Chicken, excelling in customer service and problem-solving. Demonstrated leadership by training new hires and ensuring quality standards. Skilled in cash handling and maintaining a positive attitude, contributing to a 20% increase in customer satisfaction.
Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Work History
Team Member
1 Year 6 Months- Provided exceptional customer service in fast-paced environment.
- Prepared food items following strict safety and quality standards.
- Maintained cleanliness and organization of kitchen and dining areas.
- Assisted in training new team members on operational procedures.
- Collaborated with team to ensure timely order fulfillment during peak hours.
Education
Associate of Science - Nursing
High School Diploma
Skills
Customer service
Positive attitude
Teamwork and collaboration
Problem-solving
Clear communication
Collaboration and teamwork
Cash handling
Following instructions
Cleaning
Flexible schedule
Leadership qualities
Certification
Basic Life Support Certification
Timeline
Team Member
Dave’s Hot Chicken
08.2024 - 02.2026Read More
Fullerton College
Associate of Science from Nursing
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Sunny Hills High School
High School Diploma
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