Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
DRIVER´S LICENSE
Generic

Melina Veiga

104 B Palmer Drive, North Providence,RI

Summary

Organized and detail-oriented individual with a strong work ethic and highly experienced pharmacist with over 18 years of experience in pharmaceutical industry, and pharmaceutical distribution at all stages of the supply chain, in Cape Verde,who graduated in Coimbra University,Portugal. Recently certified as a Pharmacy Technician (CPhT) to expand scope of practice and support team-based healthcare delivery. The relevant training areas as certified pharmacy technician (CPhT)are :drug classifications, dosage forms, and pharmacy calculations,federal pharmacy laws and regulations (DEA, FDA, HIPAA),accurate prescription processing and labeling,compounding procedures and sterile technique basics, customer service in a retail pharmacy setting,technology and systems used in pharmacy data entry.

Expertise in medication dispensing, clinical knowledge,regulatory compliance, inventory management, and patient education. Strong collaborator with a deep understanding of pharmacy operations, quality assurance, and customer service excellence. As a member of the multidisciplinary health team, with a very good work capacity and very focused on offering her best performance,the main goal is to contribute to the improvement of health care provided to patients, aiming to promote their well-being and longevity. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Board Member of Emprofac

Emprofac-Capeverdean Pharmaceutical Products Company Responsible for the Import and Distribut Medicines,health Products and Equipments
07.2017 - 06.2021
  • Ensure compliance with Good Distribution Practices according European standards.
  • Ensure the purchase,importation and the distribution of medicines and health products throughout the country.
  • Monitoring the conditions for transport and distribution from suppliers to clients.
  • Guaranty the registration of technical and quality dossiers of health products with the local regulatory entity.
  • Collaborated with board members to discuss organizational strategies and initiatives.
  • Assisted in reviewing policies to ensure alignment with organizational goals.
  • Improved operational workflows by leading cross-departmental process optimization project.
  • Enhanced team productivity by facilitating advanced leadership training programs.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Provided strategic oversight for importation and distribution of pharmaceutical products and health equipment.
  • Oversaw financial planning and budgeting processes, ensuring sustainable business strategies were implemented effectively.
  • Prepared and presented reports to inform board on organizational progress and goals.

Technical & Quality Guaranty Director

Inpharma-Cape Verde Medicines and Health Products
06.2015 - 06.2017
  • Ensure compliance with Good Distribution Practices and Good Manufacturing Practices according European references,regulatory compliance in all activities,maintenance of the quality system
  • Led cross-functional teams to streamline product development processes for health products.
  • Implemented quality control measures, enhancing compliance with regulatory standards in pharmaceutical manufacturing.
  • Developed and executed strategic plans to improve operational efficiency across multiple departments.
  • Facilitated training programs on best practices and compliance for staff, improving overall workplace safety and efficiency.

Industrial & Quality Guaranty Director

Inpharma-Cape Verde Medicines and Health Products Manufacturer
01.2013 - 06.2015
  • Directed cross-functional teams to develop and implement strategic initiatives enhancing operational efficiency.
  • Established performance metrics to evaluate departmental productivity and drive continuous improvement strategies.
  • Oversaw budget management, ensuring resource allocation aligned with organizational goals and priorities.
  • Technical management of all stages of the production process, from the purchase of packaging materials, raw materials, qualification of suppliers, approval of informational leaflets, summary of the characteristics of the medications, quality control results for each batch, monitoring of storage and manufacturing conditions, submission of technical documents for market authorization of the medications to the regulatory authority, pharmacovigilance, and final compliance assessment of each batch of finished product produced.
  • Led cross-functional teams to enhance product development and ensure regulatory compliance.
  • Developed and implemented strategic initiatives for operational efficiency within manufacturing processes.
  • Streamlined supply chain operations, optimizing inventory management and procurement strategies.
  • Fostered partnerships with healthcare providers to expand market reach and improve product distribution.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.

Member of Inpharma Board Team

Inpharma-Cape Verde Medicines and Health Products
01.2013 - 06.2015
  • Directed cross-functional teams to develop and implement strategic initiatives enhancing operational efficiency.
  • Established performance metrics to evaluate departmental productivity and drive continuous improvement strategies.
  • Oversaw budget management, ensuring resource allocation aligned with organizational goals and priorities.
  • Technical and financial management of all stages of the production process.

Technical & Quality Guaranty Director

Inpharma-Cape VerdeMedicines and Health Products Manufacturer
07.2010 - 12.2012
  • Ensure compliance with Good Distribution Practices and Good Manufacturing Practices according European references,regulatory compliance in all activities,maintenance of the quality system
  • Led cross-functional teams to streamline product development processes for health products.
  • Implemented quality control measures, enhancing compliance with regulatory standards in pharmaceutical manufacturing.
  • Developed and executed strategic plans to improve operational efficiency across multiple departments.
  • Facilitated training programs on best practices and compliance for staff, improving overall workplace safety and efficiency.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.

Senior Production Supervisor

Inpharma-Cape VerdeMedicines and Health Products Manufacture
10.2006 - 06.2010
  • Oversee daily production operations to ensure compliance with quality and safety standards,ensuring efficient workflow .
  • Led cross-functional teams in process improvement initiatives, enhancing production efficiency and quality standards.
  • Developed training programs for new employees, fostering skill development and promoting a culture of safety.
  • Implemented lean manufacturing practices, reducing waste and optimizing resource allocation across production lines.
  • Ensure compliance with good manufacturing practices for medicines according to European standards.
  • Collaborate with cross-functional teams to streamline workflows and resolve production issues.
  • Implemented strategic cost-saving measures to optimize resource utilization, reducing operational expenses while maintaining quality standards.
  • Participated in annual budget planning exercises, providing valuable input on production department resource allocation and cost projection.
  • Contributed significantly to continuous improvement programs by identifying inefficiencies in existing systems and recommending actionable solutions.
  • Managed day-to-day operations for optimal productivity, ensuring a high-quality output and timely delivery of products.

Deputy Director of Quality Control Laboratory

Inpharma-Cape VerdeMedicines and Health Products Manufacturer
01.2006 - 09.2006
  • Led strategic initiatives to optimize organizational processes and enhance operational efficiency.
  • Developed and implemented performance metrics to assess departmental effectiveness and drive continuous improvement.
  • Ensure the execution and evaluation of all physicochemical and microbiological tests for each batch of raw materials, packaging materials, and finished products.
  • Monitoring the environmental conditions of the production unit (microbiological and particulate conditions of each room).

Senior Technical in Quality Control Laboratory

Inpharma-Cape Verde´s Medicines and Health Products Manufacturer
06.2003 - 12.2005
  • Ensure the execution of all physicochemical and microbiological tests for each batch of raw materials, packaging materials, and finished products.
  • Monitoring the environmental conditions of the production unit (microbiological and particulate conditions of each room).
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.

Education

Pharmacy Technician Certification

Pharmacy Technician Certification Board
Washington DC ,USA
09-2025

Master of Science - Public Health

European University of Atlantic (UNEATLANTICO)
Barcelone, Spain
05-2025

Post-graduation in Quality Management

Institute Welding And Quality Portugal-Cape Verde University
Praia, Cape Verde
12-2014

Bachelor of Science - Pharmacy

Faculty of Pharmacy-University of Coimbra
Coimbra, Portugal
10-2002

Skills

  • Meticulous attention to detail
  • Effective multitasking
  • Analytical reasoning
  • Flexible in dynamic environments
  • Analytical problem-solving
  • Collaborative teamwork
  • Effective organizational skills

  • Effective listening
  • Positive interpersonal skills
  • Composed in high-pressure situations
  • Effective verbal communication
  • Experienced in software utilization
  • Customer relationship management

Certification

  • [Qualification of Internal Auditors of Quality ISO 9001: 2015], [APCER- Portuguese Certification Association, Portugal] - [December 2020-duration: 40 hours ]


  • [Development of Dashboards in Power Point], [Strategy Elementar -Consulting & Training, Portugal ] - [October 2018-duration:40 hours]


  • [Communication, Leadership and Team Management], [Chamber of Commerce, Industry and Services , Praia, Cape Verde ] - [June 2018 -duration:18 hours]


  • [Qualification of Internal Auditors of Quality ISO 9001: 2015], [APCER- Portuguese Certification Association, Portugal] - [March 2017-duration: 40 hours ]


  • [Participation in the 33rd Annual Meeting of the College of Specialty of Pharmaceutical Industry], [Order of Pharmacists of Portugal ] - [May 2015-duration:12 hours]


  • [Pharmacovigilance under the theme «Safety and Vigilance»], [WHO-CC-Accra and ARFA - Capeverdean Regulation Agency for Food and Drugs] - [February 2015]


  • [7 habits of Highly Effective People], [Cegoc, Portugal] - [July 2012-duration:14 hours]



  • [Metrology-Equipment Management], [LabCal - Calibrations Laboratory, Portugal]- [January 2012-duration:14 hours]


  • [Drug Stability Testing], [G-Quod Management consulting / Institute of Portuguese Legal Medicine,Cape Verde]- [April 2011-duration:7 hours]


  • [ISO 17025 – An Overview], [G-Quod Management consulting G-Quod ,Cape Verde ]- [April 2011-duration:7 hours]


  • [Sampling in Food and Water Microbiology], [Controlvet,Portugal ]-[August 2010-duration:14 hours]



  • [Analysis and Control of Costs in Laboratory] ,[Relacre, Portugal ]-[July 2010-duration:21 hours]


  • [Uncertainty Calculation in Chemical Analysis] ,[LabCal- Calibrations Laboratory, Portugal]-[May 2010-duration:14 hours]



  • [Drugs Regulation and Quality Evaluation],[INFARMED-Portuguese Regulation Agency for medicines ,partnership with ARFA - Capeverdean Regulation Agency for Food and Drugs)]-[May 2010-duration:21 hours]



  • [Program for the Efficient use of Resources and Cleaner Production in Cape Verde] ,[SENAI -Centro Nacional Tecnologias Limpas do Brasil with sponsorship UNIDO / UNEP, Praia,Cape Verde)]-[February 2010-duration:32 hours]


  • [Analysis of Calibration Certificates] , [LabCal- Calibrations Laboratory, Portugal ]-[October 2009-duration:14 hours]


  • [Training Management], [G-Quod Management consultancy,Portugal]-[May 2009-duration:14 hours]



  • [Conflict Management ], [G-Quod Management consultancy,Portugal]-[May 2009-duration:14 hours]


  • [Quality in the ISO 9000 Environment ] ,[G-Quod Management consultancy,Portugal]-[February 2009-duration:12 hours]


  • [Leadership , Management and Motivation of Teams in Laboratories ],[G-Quod Management consultancy,Portugal]-[December 2008-duration:21 hours]


  • [Management and Control of Non Compliance, Corrective, Preventive and Improvement Actions ] , [G-Quod Management consultancy,Portugal]-[October 2008-duration:14 hours]


  • [Metrology II- Internal Methods and Uncertainties ] ,[G-Quod Management consultancy,Portugal]-[September 2008-duration:14 hours]


  • [Practical Chemistry for Laboratory Operators ], [Relacre,Portugal]-[January 2008-duration:35 hours]



  • [Measurement and Monitoring Devices ], [G-Quod Management consultancy,Portugal]-[September 2007-duration:21 hours]



  • [ISO 17025, Accreditation of Testing and Calibration Laboratories ], [G-Quod Management consultancy,Portugal]-[December 2006-duration:24 hours]


  • [Participation in the International Meeting of Pharmacists "LMCS SPRING MEETING", entitled " Quality of Pharmaceutical Products"], [FIP -International Pharmaceutical Federation, Cape Verde]-[May 2006]


  • [Metrology and Calibration of Measuring Laboratory Devices (Scales, Probes, Bath, Greenhouses)], [LAME -African Laboratory of Metrology) in partnership with Inpharma Laboratory,Cape Verde]-[May 2006 -duration:32 hours]


  • [Pedagogical Training of Trainers ], [Jean Piaget University,Cape Verde]-[September 2005 -duration :80 hours]



  • [Introduction to ISO 17025], [G-Quod Management consultancy, Portugal]-[March 2005 -duration :3 hours]


  • [Audits of Quality ], [Chamber of Commerce Industry and Services of Sotavento, Cape Verde]-[October 2004 -duration :21 hours]



  • [Participation in the 1st Meeting Ibero Pharmacists Organization ], [Organization of Ibero-Latin American Pharmacists-OFIL, Cape Verde]-[March 2004 ]


  • [Participation in the discussion of the Draft of the Capeverdean Pharmaceutical Policy ], [Ministry of Health, Cape Verde]-[May 2003 -duration: 4 days]



Languages

English
Full Professional
Portuguese
Native or Bilingual

Interests

Practicing meditation, pilates, being in contact with nature, walking outdoor, reading topics ,news and regulations/laws related to the health and pharmacy sector

Timeline

Board Member of Emprofac

Emprofac-Capeverdean Pharmaceutical Products Company Responsible for the Import and Distribut Medicines,health Products and Equipments
07.2017 - 06.2021

Technical & Quality Guaranty Director

Inpharma-Cape Verde Medicines and Health Products
06.2015 - 06.2017

Industrial & Quality Guaranty Director

Inpharma-Cape Verde Medicines and Health Products Manufacturer
01.2013 - 06.2015

Member of Inpharma Board Team

Inpharma-Cape Verde Medicines and Health Products
01.2013 - 06.2015

Technical & Quality Guaranty Director

Inpharma-Cape VerdeMedicines and Health Products Manufacturer
07.2010 - 12.2012

Senior Production Supervisor

Inpharma-Cape VerdeMedicines and Health Products Manufacture
10.2006 - 06.2010

Deputy Director of Quality Control Laboratory

Inpharma-Cape VerdeMedicines and Health Products Manufacturer
01.2006 - 09.2006

Senior Technical in Quality Control Laboratory

Inpharma-Cape Verde´s Medicines and Health Products Manufacturer
06.2003 - 12.2005

Pharmacy Technician Certification

Pharmacy Technician Certification Board

Master of Science - Public Health

European University of Atlantic (UNEATLANTICO)

Post-graduation in Quality Management

Institute Welding And Quality Portugal-Cape Verde University

Bachelor of Science - Pharmacy

Faculty of Pharmacy-University of Coimbra

DRIVER´S LICENSE

Driver´s License number :SA8081643