Melina Villacis
Pensacola,FL
Summary
Experienced assistant restaurant manager well versed in the overall operations of the restaurant. As the assistant manager I am also responsible in recruiting and training new employees. This position requires assisting with inventory management and budgeting for the location. Overall, it is ensured that the teams are more proficient which results in an enhanced guest experience and the most cost efficient goals are being met for the business.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Associate Manager
Cracker Barrel Restaurant
Pensacola, FL
06.2024 - Current
- Supervised daily operations to ensure compliance with quality and safety standards.
- Streamlined inventory management processes, reducing waste and improving efficiency.
- Trained and mentored staff on customer service best practices to enhance guest experiences.
- Implemented new scheduling system, optimizing labor costs and improving workforce management.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Assistant Manager
Louisiana Bistreaux
Atlanta, GA
02.2023 - Current
- Supervised daily operations including scheduling shifts, assigning duties.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Kitchen Manager
Juana's Pagodas
Navarre, FL
08.2021 - 01.2023
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
Kitchen Manager
JJ Chagos
Navarre, Florida
09.2020 - 12.2021
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Department Manager
Walmart
Navarre, Florida
11.2016 - 10.2020
- Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
- Delivered expert customer service to store patrons and assisted with locating desired items.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Education
High School Diploma -
Homeschool
Chugiak, AK05-2006
Skills
- Recruiting and interviewing
- Orientating and training
- Staff management
- Operations management
- Product and service knowledge
- Financial Management
- Cost Control
Certification
- Certified Serv Safe Manager
References
References available upon request.
Timeline
Associate Manager
Cracker Barrel Restaurant
06.2024 - Current
Assistant Manager
Louisiana Bistreaux
02.2023 - Current
Kitchen Manager
Juana's Pagodas
08.2021 - 01.2023
Kitchen Manager
JJ Chagos
09.2020 - 12.2021
Department Manager
Walmart
11.2016 - 10.2020
High School Diploma -
Homeschool