Melinda Aiello
Tampa,FL
Summary
Skilled and experienced Brand Ambassador and Assistant Sales Manager experienced in product sales, product demonstrations to customers and overall management process from hiring to field training of new Brand Ambassadors. Proven track of leading Brand Ambassadors, ensuring that they are in compliance with employee trainings and regulations. Excellent communication skills while creating a culture of positive and beneficial business relationships.
Overview
13
13
years of professional experience
Work History
Lead Zone Recruiter/Brand Ambassador/Trainer
Premium Retail Services
Orlando, FL
10.2015 - 01.2024
- Review candidate applications, pre-screen, interview and onboarding for new hires.
- Successfully prioritized and scheduled visits, for events, demonstrations on cutting edge technology, while training new hires to follow through successfully training.
- Develop relationships with customers and clients to drive content and opportunities and sales through several marketing strategies on several platform(s).
- Oculus Division
- Top Achiever and Employee of the Month.
- Managed full-cycle recruitment processes for diverse retail positions.
Assisted Sales Manager/Regional Retail Trainer
Unilever/Nook/Motorola/Dr. Scholl's/PlayStation
Orlando, FL
03.2011 - 10.2017
- Resolved client account inquiries and service complaints accurately.
- Demonstrated product along with polite friendly customer service.
- Aided customers with best product solution for their needs.
- Maintained/merchandised product inventory.
- Effectively trained junior co-workers.
- Earned high marks of customer satisfaction from customers and mystery shoppers and acknowledgements for top sales performance including conflict resolution.
- Developed sales strategies for diverse consumer products in competitive markets.
- Managed relationships with key retailers to ensure optimal product placement.
- Trained and mentored sales staff to improve customer engagement techniques.
- Conducted regular sales meetings to align team goals and share best practices.
- Coordinated promotional events to boost brand awareness and customer interaction.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established relationships with key clients, while maintaining existing customer base.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Created and presented monthly reports to management on sales performance.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
CMSS Lead Recruiter
- Found potential candidates for positions.
- Send emails or make phone calls to potentially make contact with applicants.
- Set up interviews via telephone and web video.
- Conducted interviews via telephone and web video.
- Made sure all onboarding paperwork was sent and filled out properly.
T-rock Regional Merchandiser
- Ensued products had facings and stock to fill them.
Education
BBA - Finalizing
Argosy University
Skills
- Full-cycle recruitment
- Employee onboarding
- Team training
- Time management
- Event coordination
- Technical support
- Communication skills
- Applicant vetting
- Candidate pre-screening
- Onboarding coordination
- Database creation
- Pre-screening candidates
- Training and onboarding
- Verbal and written communication
- Client development
- Full cycle recruiting
- Candidate tracking
- Interviewing clients
- Project recruiting
- New hire paperwork processing
- Pre-employment screening
- Public speaking
- Candidate screening
- New hire orientation
- Employment verification
- Client relationship management
- New hire training
References
Available upon request
Personal Information
Title: Assistant Regional Sales Manager
Timeline
Lead Zone Recruiter/Brand Ambassador/Trainer
Premium Retail Services
10.2015 - 01.2024
Assisted Sales Manager/Regional Retail Trainer
Unilever/Nook/Motorola/Dr. Scholl's/PlayStation
03.2011 - 10.2017
CMSS Lead Recruiter
T-rock Regional Merchandiser
BBA - Finalizing
Argosy University