Job Search Status
Open to workDesired start date: Immediately
Open To Work
Melinda Ashcraft
Oklahoma City,OK
Work Preference
Summary
I'm Looking to gain entry level position in medical community, in a forthright and ethical organization, fostering a cutting edge approach to patient and employee I can also do the work and deliver exceptional results. I will fit in beautifully and will be a great addition to any team. I possess a combination of skills and experience that make me stand out from the crowd.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Sales Associate
Goodwill Store
Oklahoma City, OK
06.2023 - 10.2026
- Assisted customers with product selection and inquiries to enhance shopping experience
- Processed transactions accurately using point-of-sale systems
- Organized merchandise displays to maximize visual appeal and sales potential
- Trained new team members on store policies and customer service techniques
Paraprofessional
Kelli Education
Oklahoma City, OK
01.2023 - 03.2026
- Supported classroom instruction by assisting teachers with lesson plans and student engagement.
- Implemented individualized education plans (IEPs) to enhance student learning outcomes.
- Developed and maintained positive relationships with students, fostering a supportive learning environment.
- Assisted in managing classroom behavior and implementing effective strategies for conflict resolution.
Front Desk Receptionist
FCMA
Oklahoma City, OK
01.2015 - 06.2015
- Reviewed annually.
- Answered multi-line phone calls.
- Scheduled patients, make and cancel appointments.
- Make and confirm appointments.
- Accepted payments and co-pays.
- Maintained confidentiality.
- Followed guidelines of caring, honesty, respect and responsibility.
- Worked with members, donors, and volunteers.
Medical Assistant
Southpointe Rehabilitation and Care Center
Oklahoma City, OK
01.2014 - 01.2015
- Enjoy helping patients.
- Know all of the therapies that are mostly used as in the ultrasound, Muscle stim, heating pads.
- Roller table.
- Have been assisting the doctors in some of the procedures, As the therapies.
- Answering phones and filing.
- Have called insurance companies for information on insurance.
- Experience for new and also existing patients.
Customer Service Representative
Safelite Auto Glass
Oklahoma City, OK, US
07.2009 - 09.2011
- Customer Relations, Coordinated client assignments, and Managed job Quality Assurance.
Customer Service Representative
Habitat Renovation
Oklahoma City, OK, US
02.2008 - 07.2009
- Merchandising, Performed Customer Service, Managed Customer Concerns and Questions.
Customer Service Representative
Hibbett Sports
Oklahoma City, OK
02.2008 - 02.2009
- Managed customer service concerns and questions.
- Merchandising.
- Performed customer service.
Customer Service Representative
Payless ShoeSource
Oklahoma City, OK
01.2006 - 06.2008
- Managed inventory.
- Maintained cash drawer.
- Performed customer service.
Customer Service Representative
Payless ShoeSource
Oklahoma City, OK, US
01.2006 - 06.2008
- Managed Store, Managed Inventory, Maintained Cash Drawer, Performed Customer Service.
Education
Associate - Technician and Medical Assistant
Heritage College
Oklahoma City, OK06.2015
Skills
EMR
Patient Care
Vital Signs
Scheduling
Medical Records
Injection
Phlebotomy
Venipuncture
Receptionist
CPR
CPR Certified
Filing
EHR
Medical Scheduling
Office Administration
Computer Skills
Medical Office Experience
Medical Receptionist
Front Desk
Epic
Transcription
Insurance Verification
Hospital Experience
HIPAA
Clerical Experience
Microsoft Word
Phone Etiquette
Certification
CPR Certification
Assessments
- Verbal Communication, Familiar, 2020-05-01
- Customer Focus & Orientation, Highly Proficient, 2020-01-01
- Attention to Detail, Completed, 2020-06-01
- Scheduling, Familiar, 2020-06-01
- Basic Computer Skills: PC, Completed, 2020-05-01
- Administrative Support, Completed, 2020-06-01
- Sales Skills, Familiar, 2020-06-01
- Medical Receptionist Skills, Proficient, 2020-06-01
- Receptionist, Proficient, 2020-01-01
- Customer Service, Completed, 2020-07-01
- Customer Service Fit, Familiar, 2019-06-01
- Patient-Focused Care, Familiar, 2020-06-01
Personal Information
- Title: Medical Assistant
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Sales Associate
Goodwill Store
06.2023 - 10.2026
Paraprofessional
Kelli Education
01.2023 - 03.2026
Front Desk Receptionist
FCMA
01.2015 - 06.2015
Medical Assistant
Southpointe Rehabilitation and Care Center
01.2014 - 01.2015
Customer Service Representative
Safelite Auto Glass
07.2009 - 09.2011
Customer Service Representative
Habitat Renovation
02.2008 - 07.2009
Customer Service Representative
Hibbett Sports
02.2008 - 02.2009
Customer Service Representative
Payless ShoeSource
01.2006 - 06.2008
Customer Service Representative
Payless ShoeSource
01.2006 - 06.2008
Associate - Technician and Medical Assistant
Heritage College