Hi, I’m
Melinda Barbosa
San Marcos,TX
Summary
Dynamic and detail-oriented professional with a proven track record at Office Depot Inc., excelling in cutting and trimming services while enhancing customer satisfaction through clear communication. Recognized for upselling solutions and fostering teamwork, consistently contributing to a positive work environment and achieving high levels of repeat business.
Experienced print and document specialist prepared for this role. Skilled in managing high-volume print jobs, maintaining equipment, and ensuring quality control. Strong focus on team collaboration and achieving results. Reliable, adaptable, and proficient in customer service, workflow management, and troubleshooting.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
years of professional experience
Work History
Office Depot Inc
Copy Center Associate
06.2025 - Current
Job overview
- Created customized options and solutions to meet customer unique copy and printing needs.
- Performed regular maintenance to keep equipment in optimal working condition.
- Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
- Entered customer orders in POS register system and created invoices to collect accurate payment.
- Answered phone calls to provide prompt and courteous answers to questions and encourage customer store visits.
- Increased repeat business by establishing strong rapport with clients through excellent communication skills.
- Incorporated selling skills and product and service knowledge to meet customer needs.
- Provided mounting and laminating support to preserve and protect documents and photos.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Lowe's RDC
Team Member
02.2020 - 05.2025
Job overview
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
Brookshire Grocery
Cashier
01.2017 - 03.2019
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Rivercrest ISDBogata, TX
GED
Skills
- Cutting and trimming
- Upselling services
- Deadline oriented
- Workplace safety
- Document scanning
- Workflow optimization
- Packaging and shipping
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Cash handling
- Flexible schedule
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Copy Center Associate
Office Depot Inc
06.2025 - Current
Team Member
Lowe's RDC
02.2020 - 05.2025
Cashier
Brookshire Grocery
01.2017 - 03.2019
Rivercrest ISD
GED
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