MELINDA CHIRINOS
Summary
Dedicated Behavioral Health and Case Management Professional with over five years of experience delivering comprehensive support to individuals facing mental illness, substance use disorders, and complex social service needs. Expertise in crisis intervention, client engagement, and care coordination, with a strong history of collaborating with interdisciplinary teams to enhance treatment planning and ensure continuity of care.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
RE-ENTRY TASK FORCE CASE MANAGER
The Fortune Society
Bronx
08.2023 - 05.2026
- Provide case management services to individuals with mental health diagnoses, psychiatric disorders, and formerly incarcerated populations.
- Coordinate referrals and supportive services to address participants' clinical, social, medical, housing, vocational, and behavioral health needs.
- Obtained and verified clinical, psychiatric, insurance, and demographic information to facilitate comprehensive treatment planning and continuity of care.
- Monitored treatment engagement, medication compliance, and program participation to enhance participant outcomes.
- Maintained accurate, confidential, timely documentation and data entry for all participant interactions, assessments, and services to support effective case management.
- Compiled reports and participant data for CRTF and program compliance.
- Receive, review, analyze, and summarize participant information and documentation while maintaining organized program and departmental records.
PROGRAM ASSISTANT
Counseling Services of New York (CSNY)
Bronx
08.2021 - 07.2023
- Facilitated client needs assessment and referrals to ensure comprehensive support for all participants.
- Provided administrative support for the department Director and Managers.
- Delivered administrative support to department Director and Managers, enhancing operational efficiency.
- Prioritized work based on departmental demands.
- Managed workflow based on departmental priorities and implemented solutions to address identified challenges.
CASE MANAGER / TEAM LEADER
University Consultation for Mental Health Housing
Bronx
03.2020 - 08.2021
- Provided comprehensive, clinically-informed case management services to help address issues such as substance use, mental health issues, and housing instability.
- Facilitated community-based referrals for diverse social service needs, enhancing accessibility for clients.
- Delivered written updates to court stakeholders, ensuring comprehensive information for all court-involved participants.
- Managed data entry and maintained accuracy of information in electronic case management system, including case notes and assessments.
- Assisted with scheduling and rescheduling participants for intakes, assessments, and programming with community-based partners.
- Delivered crisis intervention services to manage high-stress situations effectively.
- Collaborated with Directors and Program Coordinator on project initiatives.
- Worked closely with the Directors & Program Coordinator.
Education
Community Health - Coursework Toward Bachelor Degree
Mercy College
Bronx, NY 09.2015 - 12.2015
Associate of Applied Science - Occupational Studies
Interboro Institute
New York, NY 01.2004 - 05.2005
Skills
- Reentry Support Services
- Case Management
- Intake & Assessment
- Crisis intervention
- Mental Health Services
- Behavioral Health Support
- Care Coordination
- Client Engagement
- Community Outreach
- Community Resource Referrals
- Program Evaluation
- Electronic documentation
- Team collaboration
- Conflict Resolution
- Treatment planning
Timeline
RE-ENTRY TASK FORCE CASE MANAGER
The Fortune Society
08.2023 - 05.2026
PROGRAM ASSISTANT
Counseling Services of New York (CSNY)
08.2021 - 07.2023
CASE MANAGER / TEAM LEADER
University Consultation for Mental Health Housing
03.2020 - 08.2021
Community Health - Coursework Toward Bachelor Degree
Mercy College
09.2015 - 12.2015
Associate of Applied Science - Occupational Studies
Interboro Institute
01.2004 - 05.2005