Melinda Flores
Las Vegas,NV
Summary
Customer-savvy individual accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
6
6
years of professional experience
Work History
Pool Runner/Table Busser
Golden Nugget Hotel & Casino
03.2023 - 05.2025
- Directly interacted with customers at each location to build loyalty.
- Provided excellent customer service while meeting challenging time goals.
- Monitored supplies of key inventory items.
- Greeted customers and provided outstanding customer service.
- Greeted customers and provided menus upon arrival to dining room.
- Assisted wait staff with timely food delivery and guest requests.
- Monitored dining room inventory and replenished as necessary.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Ran errands for various employees throughout company.
brand ambassador
American Eagle Outfitters, Inc
01.2022 - 01.2023
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Communicated product information with confidence and educated consumers about company.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Designed, filled, and arranged eye-catching product floorsets to increase sales.
- Engaged customers to communicate key product features.
- Established and maintained positive relationships with customers.
shift lead
Firehouse Subs
09.2019 - 01.2022
- Kept employees operating productively and working on task to meet business and customer needs.
- Helped store management meet standards of service and quality in daily operations.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Resolved conflicts between employees to maintain positive and productive work environments.
Education
High School -
Western High School
Las Vegas, NV01.2021
Skills
- Adaptable learner
- Skilled at adjusting to different workplace cultures
- Proficient in group projects
- Proficient in prioritizing tasks
- Committed to continuous learning
- Guest relations
- Customer service
LANGUAGES
spanish/ english
Timeline
Pool Runner/Table Busser
Golden Nugget Hotel & Casino
03.2023 - 05.2025
brand ambassador
American Eagle Outfitters, Inc
01.2022 - 01.2023
shift lead
Firehouse Subs
09.2019 - 01.2022
High School -
Western High School
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