Melinda Graham
Covington,GA
Summary
Accomplished Basic Recruit Curriculum Specialist at Miami-Dade Correctional Officer, adept in adaptive learning and training facilitation. Excelled in developing educational standards-aligned lesson plans, enhancing learning outcomes by 30%. Renowned for exceptional time management and interpersonal skills, consistently delivering high-quality training programs and fostering a culture of continuous improvement.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Talented Curriculum Coordinator effective at determining course plans, selecting curriculum and managing program implementation. Highly organized and thorough with a flexible mentality. Offering 29 years' experience in the field.
Overview
14
14
years of professional experience
Work History
Basic Recruit Training Curriculum Coordinator
Miami-Dade County Corrections
08.2018 - 09.2023
- Developed comprehensive lesson plans for a diverse range of subjects- (Interpersonal Communication, Firearms, Defensive Tactics, Legal, Special Population Inmates and more) ensuring alignment with Florida Department of Law Enforcement (FDLE) policies and procedures were being enforced.
- Maintained rigorous academic standards while providing differentiated instruction tailored to "trainees" individual learning styles.
- Implemented data-driven instructional strategies to meet the unique needs of trainee and instructor techniques.
- Participated in state-wide conferences to stay current on departmental and institute trends and emerging research in education methodologies.
- Evaluated existing and past curricula and made recommendations for revisions, resulting in improved learning outcomes.
- Created, prepared, and graded trainee exams and practicums, to ensure knowledge of all lessons were understood.
- Worked closely with certified instructors to prepare and review all student curriculum and instructor guidelines- materials, content, and tools to facilitate training globally.
- Contributed to development of comprehensive employee training courses.
Basic Recruit Academy Training Officer
Miami-Dade County Corrections
07.2015 - 08.2018
- Identified training needs and planned classes accordingly.
- Balanced multiple responsibilities simultaneously in a fast-paced environment, prioritizing tasks effectively to meet deadlines without sacrificing quality of workmanship or attention to detail.
- Assessed skill gaps for over 100 departmental instructor certified employees and developed training courses to meet identified needs.
- Facilitated open communication channels between the trainees and instructors leading to a more cohesive learning experience.
- Trained over 50 students with graduation rate of over 50%.
Visitation Officer
Miami-Dade County Corrections
06.2014 - 07.2015
- Positive face to face greeter for public officials, attorneys, bondsmen, church professionals and visitors to facility.
- Screen and cleared over 50 visitors and staff entering facility including physically checking items allowed in facility.
- Input visitor information into Criminal Justice Information System (CJIS) to track inmate visitation updates and notate any issues.
- Provide numerous passes and information to staff and visitors as needed.
- Research inmate charges and bond information in Criminal Justice Information System (CJIS).
- Answer daily incoming phone calls providing inmate information calls to appropriate department.
- Improved department efficiency by streamlining and implementing policies and processes.
- Established protocols for handling sensitive information, ensuring confidentiality and compliance with legal standards.
Information Officer
Miami Dade County Corrections
03.2014 - 06.2014
- Increased organizational transparency by promoting open communication channels among departments.
- Provided timely, accurate, and relevant information to support executive decision-making processes.
- Spearheaded efforts in maintaining up-to-date digital archives of essential company documents, making retrieval quick and efficient when needed.
- Taught in-house employee's strategies for successful internal and external communications.
- Led crisis communications and media relations activities in response to challenging situations.
Correctional Officer Unit Manger
Miami-Dade County Corrections
12.2013 - 01.2014
- Managed high-risk situations with professionalism and composure, ensuring safety of all involved parties.
- Searched cells of over 1000 inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Escorted high profile inmates to and from cells, court, hospitals, and medical appointments.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Observed and supervised inmates throughout visits, mealtime, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
State Correctional Officer Lieutenant
South Florida Reception Center
02.2011 - 11.2013
- Reduced inmate altercations through effective communication and conflict resolution strategies.
- Coordinated activities related to inmate intake/release processes, ensuring proper classification based on risk assessment factors determined by state guidelines.
- Conducted thorough investigations into allegations of misconduct or policy violations within the facility, ensuring accountability at all levels.
- Resolved issues and disputes between inmates professionally and respectfully.
- Assisted in the development of policies and procedures to ensure consistency in facility operations and compliance with state regulations.
- Responded to emergency situations and provided first aid following facility guidelines.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Maintained a secure environment by supervising the implementation of strict security protocols during inmate transportation and visitation sessions.
- Supervised 20 employees and performance of tasks and managed 150 offenders.
- Participated in development of correctional policies and procedures.
AM/PM Transfer & Receiving Desk Sergeant
South Florida Reception Center
02.2010 - 07.2011
- Spearheaded initiatives to improve morale among department personnel through team-building activities and recognition programs.
- Oversaw evidence handling procedures to maintain integrity of investigations, resulting in reliable case material for prosecution use.
- Handled high-pressure situations calmly and effectively, utilizing strong decision-making skills in crisis scenarios.
- Improved communication between shifts by creating thorough briefings and ensuring accurate information relay.
- Managed sensitive information with discretion, maintaining confidentiality while adhering to legal requirements.
- Entered information from crime reports into police department's database using [CJIS].
- Observed strict confidentiality guidelines to properly secure information and data.
- Conducted searches of individuals, vehicles and premises.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Provided testimony in court proceedings.
- Checked vehicle equipment for proper functioning prior to use.
Education
High School Diploma -
Miami Norland Senior High School
Miami, FL06.1988
Skills
Learning Theory
Standards Alignment
Adaptive Learning
Teaching strategies
Training facilitation
Time Management
Multitasking Abilities
Reliability
Interpersonal Skills
Self Motivation
Timeline
Basic Recruit Training Curriculum Coordinator
Miami-Dade County Corrections
08.2018 - 09.2023
Basic Recruit Academy Training Officer
Miami-Dade County Corrections
07.2015 - 08.2018
Visitation Officer
Miami-Dade County Corrections
06.2014 - 07.2015
Information Officer
Miami Dade County Corrections
03.2014 - 06.2014
Correctional Officer Unit Manger
Miami-Dade County Corrections
12.2013 - 01.2014
State Correctional Officer Lieutenant
South Florida Reception Center
02.2011 - 11.2013
AM/PM Transfer & Receiving Desk Sergeant
South Florida Reception Center
02.2010 - 07.2011
High School Diploma -
Miami Norland Senior High School
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